About the role
- Analyze and benchmark AI platforms, LLMs, and agent frameworks for enterprise use.
- Design and develop AI agents capable of reasoning, planning, and executing multi-step tasks.
- Develop fine-tuned and optimized large language model applications with retrieval-augmented generation (RAG) pipelines.
- Embed AI capabilities into OMS, CRM, loyalty, and digital platforms, ensuring seamless user and operational experiences.
- Define standards for AI model deployment, observability, safety, and compliance.
- Partner with Product, Digital Engineering, and Data Science to co-create AI-powered features and workflows.
- Implement guardrails, privacy protections, and compliance controls for AI-enabled applications.
- Guide a team of AI engineers and contribute to the enterprise AI strategy while remaining hands-on in technical delivery.
Requirements
- Bachelor’s degree in Computer Science, Engineering, or related field; Master’s or PhD preferred.
- 8+ years of professional experience in software engineering, AI/ML, or data platforms.
- Proven expertise in building and deploying LLM-powered applications and agentic AI models.
- Hands-on experience with RAG pipelines, embeddings, and vector search in production.
- Strong understanding of cloud-native AI services (Azure preferred).
- Experience guiding teams, delivering complex AI projects, and driving innovation.
- Experience with multimodal AI (vision, speech, structured data).
- Background in AI governance, responsible AI, or applied ethics.
- Publications, patents, or open-source contributions in AI/ML.
- Familiarity with aviation, logistics, or operational technology domains.
- Background in regulated industries (aviation, logistics, finance, or hospitality).
- Medical/prescription drug, dental, and vision Insurance
- Health Savings Account
- Flexible Spending Accounts
- Life Insurance
- Disability Insurance
- 401(k)
- Critical Illness, Hospital Indemnity and Accident Insurance
- Identity Theft and Legal Services
- Paid time off
- Paid Maternity Leave
- Tuition reimbursement
- Training and Development
- Employee Assistance Program (EAP) & Perks
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
AI platformslarge language modelsagent frameworksRAG pipelinesembeddingsvector searchcloud-native AI servicesmultimodal AIAI governanceresponsible AI
Soft skills
team guidanceinnovation drivingcomplex project deliverycollaborationtechnical delivery
Certifications
Bachelor’s degree in Computer ScienceMaster’s degreePhD