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Epic Application Analyst
Sigma SystemsRemote Epic Application Analyst at Sigma Systems, Inc. Collaborating with teams to optimize healthcare applications at Children's Hospital Colorado.
About the role
Key responsibilities & impact- Analyze and diagnose complex system issues
- Identify root causes and resolve or escalate appropriately
- Plan, design, implement, maintain, optimize, and support applications
- Gather, validate, and translate complex technical requirements into design and development specifications
- Collaborate with clinical users and IT teams through evaluation, design, testing, implementation, and maintenance
- Address highly technical issues during installation and maintenance
- Coordinate preparation, coding, testing, and debugging of complex programs
- Design, analyze, and build workflows to meet user needs
- Configure and integrate electronic and mechanical hardware with software solutions
- Gather and analyze data to troubleshoot incidents
- Document process and resolution
- Document design, application, and technical specifications
- Assist with support and training materials
- Identify reporting needs and collaborate with report developers
- Partner with vendors to resolve system issues and improve performance and usability
- Recommend system improvements to vendors
- Review documentation for upgrades and monthly system updates; assess impacts
- Provide Tier 2 and Tier 3 end-user support
- Mentor team members on technical and customer support skills
- Act as project lead for complex initiatives
- Participate in on-call rotation as required
Requirements
What you’ll need- 5+ years Epic build experience
- Willow IP Certification (required)
- Willow Inventory (preferred)
- Pharmacist or Pharmacy Technician preferred, not required
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
system analysistroubleshootingapplication designprogrammingworkflow designdata analysistechnical documentationreportingsupport and training materialsproject management
Soft Skills
collaborationcommunicationmentoringproblem-solvingleadershipcustomer supportescalation managementtechnical supportuser needs assessmentteam coordination
Certifications
Willow IP Certification