Sigma Computing (hiring!)

Customer Success Manager

• Strategic Account Management: Build and maintain strong relationships with decision-makers and influencers within our customer base, with a focus on high-value accounts.
• Analytics Expertise: Leverage your deep understanding of analytics and business intelligence to guide customers in optimizing their use of Sigma Computing's platform. Help them understand their data and gain actionable insights.
• NDR Growth: Develop and implement strategies aimed at maximizing NDR. This includes identifying opportunities for upselling and cross-selling, as well as reducing churn through proactive engagement and solution-oriented support.
• Customer Advocacy: Serve as the bridge between our customers and our product team. Advocate for features, enhancements, and integrations that will drive customer satisfaction and retention.
• Success Plans: Collaborate with customers to develop and execute success plans that align Sigma Computing's capabilities with the customer's business goals and objectives.
• Educational Initiatives: Design and deliver training sessions, webinars, and workshops to increase product knowledge, adoption, and engagement among our user base.

Enterprise Customer Success Manager

Account Executive

• Maintaining, creating, and updating accurate customer, pipeline, and forecast information in Salesforce
• Using knowledge of the data and analytics space to interact with a diverse set of businesses in consultative sales
• Owning your sales process — from first call to demo to proposal to proof of concept to contract
• Working alongside a team of motivated reps on a high-functioning, energetic team
• Bringing on new customers and developing advocates for Sigma in the business intelligence market
• Engaging with partners in the data ecosystem to build pipeline or support specific customer needs and initiatives
• Generating new revenue for a rapidly growing company

Enterprise Customer Success Manager

Enterprise Account Executive