Sift

Technical Writer

• Write and maintain user-facing documentation, including tutorials, API references, and how-to guides.
• Collaborate with engineers and product managers to ensure accuracy and clarity in all technical content.
• Apply and uphold standards from the Google Documentation Style Guide and Diátaxis framework.
• Use GitHub flow and version control best practices to manage documentation updates.
• Continuously improve structure, navigation, and discoverability across the documentation site.
• Translate technical details into clear explanations that help engineers onboard quickly and use Sift effectively.

Technical Writer – Contract

Operations

• Oversee daily office operations to ensure the team has what they need to work efficiently.
• Manage office supplies, equipment, and vendor relationships, anticipating needs before they arise.
• Serve as the first point of contact for office-related inquiries, both internally and externally.
• Support onboarding of new hires, including workspace setup, equipment, and welcome logistics.
• Assist with company-wide meetings and events, from all-hands to team offsites.
• Handle incoming and outgoing mail, deliveries, and general office organization.
• Partner with HR and finance on administrative tasks such as expense reports, benefits coordination, and maintaining records.
• Spot inefficiencies and propose simple systems or processes to help the company scale smoothly.
• Help foster a positive culture by organizing team activities, celebrations, and employee engagement initiatives.
• Provide general administrative support for leadership and cross-functional teams as needed.

Operations Coordinator

Graphics Designer

• Own the design of Sift’s external-facing materials: website graphics, landing pages, social posts, diagrams, visuals, decks, and more
• Translate complex product capabilities into clear, compelling visuals that resonate with engineers and decision-makers
• Build and maintain brand cohesion across every touchpoint—web, sales, campaigns, motion, and more
• Develop and evolve visual systems and templates that scale with the company
• Create visual explainers, conceptual diagrams, and product visuals that simplify technical ideas
• Partner with product and marketing to keep Sift’s visual language aligned with the product roadmap
• Set the quality bar and ensure every deliverable reflects Sift’s sophistication and precision
• Partner closely with product marketing, sales, and leadership; act as principal driver of Sift’s brand; coordinate with agencies for larger projects

Visual Designer, Marketing

Product Designer

• Create and own Sift’s visual design language and design system, including reusable components and patterns
• Work closely with product, engineering, marketing, and leadership to design intuitive, scalable systems
• Translate complex architectures and telemetry workflows into clear, intuitive visuals
• Visualize large-scale, high-frequency data in ways that are both beautiful and informative
• Partner with marketing, product, engineering, and customers to ensure designs resonate with technical users
• Create reusable templates, frameworks, and patterns to increase speed and consistency
• Ensure every design reflects the precision and quality of Sift’s platform
• Act as a visual translator, bridging technical complexity with design clarity

UI/UX Designer, Design Language

Full-stack Engineer

• Deliver clear, accurate risk assessments at key moments in the end-user journey to prevent fraud and reduce friction.
• Build and maintain distributed backend systems using Java or Scala, with large-scale NoSQL databases like HBase, Cassandra, or BigTable.
• Design and maintain scalable public APIs and process large datasets with Apache Spark, MapReduce, or similar technologies.
• Work with GCP stack (Pub/Sub, Dataflow, BigTable, BigQuery), Kafka, Apache Flink, Dropwizard, gRPC, and Snowflake to deliver production-ready solutions.
• Deliver production-quality features over a 4-month contract, with the possibility of extension into next year.
• Collaborate with the R&D team (100+ engineers, 40+ in Ukraine) and participate in technical assessments and project deep dives as part of the interview process.

Senior Software Engineer, Payment Protection

• Spearhead the development of a new Tool to accelerate customer onboarding
• Automate configuration process for new customers with existing processors and simple aggregation rules
• Build sophisticated validation and setup component within the management tool
• Develop and launch a new Tool to replace a current system for importing report files into the data store
• Collaborate closely with engineers and product manager to gather requirements, iterate on designs, and deliver production-ready solutions
• Deliver production-quality features with possibility of contract extension

Senior Software Engineer, Dispute Management

Product Marketing

• Report to VP of Marketing; individual contributor role; build sales collateral and assets; create field-ready decks, demo flows, talk tracks, objection-handling tools; scale sales enablement; collaborate on demos, product & feature walkthroughs, and technical content; translate technical decisions into competitive advantage; monitor adjacent tools and platforms; build messaging and tools to define category; create case studies, event collateral, press; drive launch strategy & messaging; support GTM execution.

Head of Product Marketing

• Contribute to the design and development of high-performance, scalable systems for data processing and visualization
• Build features for engineers to explore and act on millions of sensor data points
• Work closely with senior engineers in code reviews, design discussions, and product planning
• Learn best practices in distributed systems, DevOps, and frontend/backend development
• Help shape engineering culture, standards, and processes at an early-stage startup

Software Engineer – New College Graduate

• Build and test new product features alongside experienced engineers
• Learn how to design reliable, efficient systems for real-time data processing and visualization
• Participate in code reviews, design discussions, and team demos
• Work on projects that will be used by real customers
• Grow your skills in distributed systems, data engineering, and modern frontend/backend technologies
• Work with technologies such as ECharts, Go, gRPC, PostgreSQL, Protobuf, Radix, React, Redux, TypeScript, Rust, Arrow, DataFusion, Kafka, Flink, Parquet, Docker, AWS, Kubernetes, Linux, Grafana

Software Engineering Intern

Security Engineer

• About Sift: platform providing engineers real-time observability over high-frequency telemetry for mission-critical systems.
• Founding Security Engineer will define posture, architecture, and practices to keep products and infrastructure secure in demanding environments.
• Own Sift’s security posture end-to-end with primary focus on technical security engineering, building controls, and automating compliance.
• Work directly with customers, auditors, and internal teams; support third-party/vendor security assessments and readiness for audits.
• Technical responsibilities: build secure CI/CD pipelines with embedded scanning; operate and tune SIEM/EDR; secure multi-cloud (AWS GovCloud), Kubernetes, and on-prem environments; implement zero-trust networking and SASE/ZTNA; improve visibility and observability.
• Compliance responsibilities: partner with external compliance firms to align with SOC 2, ISO 27001, NIST 800-171, FedRAMP, and CMMC; support audits and provide technical evidence; deliver company-wide security awareness training.

Founding Security Engineer

• Sift is a platform providing real-time observability over high-frequency telemetry for mission-critical systems
• Define and own Sift's end-to-end security posture, architecture, and practices as the founding Security Engineer
• Build secure CI/CD pipelines with embedded scanning
• Operate and tune SIEM/EDR and observability tooling across cloud and on-prem
• Secure multi-cloud environments (AWS GovCloud), Kubernetes, and on-prem infrastructure
• Implement zero-trust networking and modern SASE/ZTNA approaches
• Improve visibility and observability across networks and workloads
• Partner with external compliance firms to align with SOC 2, ISO 27001, NIST 800-171, FedRAMP, and CMMC
• Support third-party/vendor security assessments and readiness for audits and government reviews
• Provide company-wide security awareness training focused on secure development and operations practices

Growth Marketing

Are you a data-savvy, high-energy marketer ready to make a big impact? Join our rockstar Demand Gen team at Sift, the category leader where cybersecurity, fraud, and identity converge.
We’re looking for a growth marketing generalist with a few years of success track record in global B2B SaaS industry who’s eager to own big projects, learn fast, and see your work drive measurable results. Here, you’ll have the unique opportunity to impact the full customer lifecycle — from generating new pipeline to expanding customer relationships.
This role is perfect for someone who thrives in a fast-moving, collaborative environment, loves blending creativity with analytics, and is excited to work across digital marketing, webinars, events, campaigns and enjoy supporting our global SDR and field team!
Digital marketing: Take the wheel on our LinkedIn, Google, and Display Ad campaigns — from planning and launching to optimization and reporting.
Partner with global directors in campaign and field marketing to develop Ad strategies that align with our OKRs and KPIs. Own Ad budgets, responsible for monthly and quarterly reporting.
Analyze performance and ROI, bringing insights to the broader team to drive smarter decisions, adopt industry best practices.
Webinar operations: Own our global webinar budget and end-to-end webinar operations, including in-house, sponsored, and on-demand, with an eye on beating industry benchmarks. Manage 2 to 3 webinars per quarter on average, catering to both AMER and EMEA timezones.
Collaborate on content, digital experience, and post-event follow-up to keep audiences engaged and moving through the funnel.
Event project management: Support our marketing directors on planning and activating the sales team for select global events.
Actively participate in the pre-event production process: landing pages, design, booth experience, promotions, and more.
Continuously look for ways to level up our event process for bigger impact.
General campaign support: Jump in to support global and regional campaigns, on a as needed basis, with a focus on lead gen, content marketing, and performance tracking.
Partner with marketing and sales teams to ensure alignment, momentum, and results.

Growth Marketing Manager

Product Manager

About Sift; About the Role; In This Role, You'll; The Skillset You'll Bring; Bonus Points; What We’re Looking For; Location; Eligibility: US Person Required

• We’re looking for a Growth Product Manager who can blend data analysis and product intuition to optimize the full user journey—from first touch to long-term retention.
• This role blends rigorous analytical thinking with sharp product instincts and a keen eye for messaging.
• You’ll shape how users discover, experience, and adopt Sift, driving measurable impact across the core growth pillars: acquisition, activation, engagement, and retention.
• You’ll work across disciplines—experimenting with product improvements, building opinionated workflows, and refining in-product and outbound messaging.
• You’ll own the growth funnel end-to-end, identifying points of friction and opportunity, and then crafting solutions that are part content, part UX, and part behavioral psychology.
• This is a highly cross-functional role. You’ll collaborate closely with product, engineering, and design to optimize navigation and discoverability.
• You'll also partner with marketing to generate content—from blog posts to onboarding videos to tutorials—that educates and converts the right users.
• Your superpower is balancing deep customer empathy and data to drive sticky product experiences.

Product Manager, Growth

Frontend Engineer

• Build high-performance data visualization interfaces and reusable component libraries for complex telemetry data
• Create intuitive user interfaces for data exploration while optimizing for large real-time datasets
• Collaborate with backend teams on API design and implementation for seamless user experiences
• Write clean, maintainable code and participate in technical design discussions
• As an early engineer at Sift, you won’t just write code—you’ll help define the architecture, shape the product, and influence the culture of a company focused on solving real engineering problems. If you’re looking for complex technical challenges and the opportunity to build foundational systems supporting complex machines from the ground up, we want to hear from you.
• In This Role, You'll:
• The Skillset You'll Bring:

Software Engineer, Frontend

• Build high-performance data visualization interfaces and reusable component libraries for complex telemetry data
• Create intuitive user interfaces for data exploration while optimizing for large real-time datasets
• Collaborate with backend teams on API design and implementation for seamless user experiences
• Write clean, maintainable code and participate in technical design discussions

• What We're Looking For: Sift is looking for a skilled and detail-oriented Partner Onboarding and Certification Technical Writer to join our team. This role is crucial for advancing and maintaining Sift’s partner certification journey. You will work closely with our Instructional Designer to create comprehensive technical training and certification materials that clearly explain complex concepts. Your main focus will be to develop and improve our partner onboarding content and learning paths, ensuring our partners are fully equipped to succeed with Sift’s solutions.\n• We need someone who can translate technical information into clear, engaging, and accessible content, primarily for partners, but with the flexibility to support other audiences when needed. While autonomy is key, you will also collaborate closely with and receive ongoing guidance from the lead instructional designer.\n• Key Responsibilities:\n• Lead the development and refinement of the partner onboarding and certification journey, ensuring alignment with Sift’s standards and partner enablement goals.\n• Collaborate with Instructional Designers and subject matter experts to create, edit, and maintain partner-focused technical training documentation, manuals, and certification guides.\n• Develop engaging training and certification content, including manuals, online help, tutorials, and other instructional materials for partner audiences.\n• Ensure all partner certification documentation is accurate, clear, and consistent.\n• Incorporate feedback from partners and internal stakeholders to continuously improve content quality and effectiveness.\n• Maintain documentation standards and version control for all certification materials.\n• Assist in developing multimedia training components for partner onboarding and certification as needed.\n• Qualifications & Requirements:\n• Bachelor’s degree in a relevant field such as Technical Writing, Instructional Design, Communications, Technical Training, or Training Development.\n• Experience and proven examples of developing onboarding and certification content for partners.\n• Equivalent qualifications may include:\n• A minimum of 4 years of extensive experience in technical writing or instructional material development in lieu of a degree.\n• Professional certifications in technical writing or instructional design (e.g., STC Certified Professional Technical Communicator, ATD certifications).\n• Minimum of 4 years of experience in technical writing, training development, or related roles, preferably in partner enablement or certification.\n• A technical background or familiarity with software, systems, or technical processes is preferred.\n• Excellent written and verbal communication skills.\n• The ability to translate complex technical concepts into clear, user-friendly language for partner audiences.\n• Strong organizational and project management skills.\n• Preferred Skills:\n• Experience with authoring tools such as Rise 360, Camtasia, RoboHelp, Chat GPT, or similar.\n• Knowledge of e-learning platforms and tools (e.g., Articulate, Rise 360).\n• A basic understanding of industry standards like ACM, IEEE, or specific compliance requirements.\n• If you are passionate about creating impactful partner onboarding and certification content and thrive in a collaborative environment, we encourage you to apply.\n• A little about us:\n• Sift is the AI-powered fraud platform securing digital trust for leading global businesses. Our deep investments in machine learning and user identity, a data network scoring 1 trillion events per year, and a commitment to long-term customer success empower more than 700 customers to grow fearlessly. Brands including DoorDash, Yelp, and Poshmark rely on Sift to unlock growth and deliver seamless consumer experiences. Visit us at sift.com and follow us on LinkedIn.

Partner Enablement Technical Writer - Contractor

• Growth Product Manager to optimize the full user journey—from first touch to long-term retention.
• Work across disciplines—experimenting with product improvements, building opinionated workflows, and refining in-product and outbound messaging.
• Own the growth funnel end-to-end, identifying points of friction and opportunity, and then crafting solutions that are part content, part UX, and part behavioral psychology.
• Collaborate with product, engineering, and design to optimize navigation and discoverability. You'll also partner with marketing to generate content—from blog posts to onboarding videos to tutorials—that educates and converts the right users. Your superpower is balancing deep customer empathy and data to drive sticky product experiences.