Enterprise Sales Engineer, Retail

Sierra

Enterprise Sales Engineer helping Sierra sell AI customer-experience platforms to retailers. Owning technical pre-sales, demos, architecture reviews, and customer-driven agent development.

Posted 8/6/2026full-timeSan Francisco • California • 🇺🇸 United StatesMid-LevelSenior💰 $160,000 - $270,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in technical pre-sales processes, including scoping customer use cases and leading technical reviews. Proficient in building relationships with enterprise customers and translating technical requirements into business solutions.

Highest-signal resume keywords

Sales Engineering ExperienceSolutions Engineering ExperienceGTM Function ExpertiseAI-Related ExperienceCustomer Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical SalesDemo BuildingCustomer Needs AnalysisTechnical Logic TranslationProduct Development

Soft Skills

Communication SkillsRelationship BuildingProblem Solving

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

AI SolutionsEnterprise SalesTechnical ReviewsCustomer-Facing Roles

About the role

Key responsibilities & impact

Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle
Work directly with Sales, Product, and Agent Engineering teams to drive the GTM function and continuously improve AI agents through customer-driven product development
Lead and support customers during early conversations, understanding and anticipating their needs to advance Sierra’s AI solution

Requirements

What you’ll need

5–7+ years of experience in Sales Engineering, Solutions Engineering, or customer-facing technical sales
Experience building demos, presenting, and working with customers or clients in a GTM function
Experience building relationships with potential customers, including executives and technical leaders
Experience leading the sales process with enterprise customers
Ability to connect prospects’ business problems with Sierra’s solutions and explain them to technical and non-technical audiences
Bachelor's Degree or above, or equivalent professional experience
AI-related experience or experience in a similarly modern and highly technical industry is advantageous
Experience translating code, technical logic, and user requirements into product and engineering requirements
Legally authorized to work in the United States

Benefits

Comp & perks

Flexible (unlimited) paid time off
Medical, dental, and vision benefits for you and your family
Life insurance and disability benefits
Retirement plan dependent on country of employment
Parental leave
Fertility and family building benefits through Carrot
Lunch, as well as delicious snacks and coffee
Discretionary benefit stipend
Free alphorn lessons
Eligible full-time employees can participate in Sierra's equity plans
Offers commission