Design and deliver production-grade AI agents central to Sierra’s growth and revenue
Drive the Agent Development Life Cycle (ADLC) with ownership from pilot through deployment and continuous iteration
Build, tune, and evolve AI agents in production environments across industries like finance, healthcare, and commerce
Partner with large enterprises and startups to understand business challenges and implement AI agent solutions
Surface unmet customer needs, prototype new tools and features, and guide platform evolution
Build industry-specific agent frameworks, integrate voice models at scale, and facilitate design partnerships for new product initiatives
Collaborate with research, product, and platform teams to define ADLC best practices
Requirements
Experience building and scaling end-to-end production systems
Strong technical problem-solving skills in fast-changing, ambiguous environments
A builder and tinkerer’s mindset with high agency
Comfort working directly with customers to understand their needs and solve real-world problems
Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences
Experience building or deploying AI/LLM systems in production (preferred)
Have been a founder or founding engineer (preferred)
Familiarity with eval frameworks, agent tooling, RAG pipelines, and prompt engineering (preferred)
Prior experience with React, TypeScript, and/or Go (preferred)
Previous roles interfacing with customers or leading technical projects with external stakeholders
Ability to work from New York City (required)
Benefits
Flexible (Unlimited) Paid Time Off
Medical, Dental, and Vision benefits for you and your family
Life Insurance and Disability Benefits
Retirement Plan (e.g., 401K, pension) with Sierra match
Parental Leave
Fertility and family building benefits through Carrot
Lunch, as well as delicious snacks and coffee to keep you energized
Discretionary Benefit Stipend giving people the ability to spend where it matters most
Free alphorn lessons
Equity participation for eligible full-time employees
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
AI agentsAgent Development Life Cycle (ADLC)end-to-end production systemsAI/LLM systemseval frameworksagent toolingRAG pipelinesprompt engineeringReactTypeScript