Sierra Nevada Corporation

Field Service Technician II – Deployable

Sierra Nevada Corporation

full-time

Posted on:

Location Type: Hybrid

Location: Hurlburt Field • Florida • 🇺🇸 United States

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Job Level

JuniorMid-Level

About the role

  • Provide technical support to SNC customers in order to give quick problem assessment and corrections for field units.
  • Responsible for documenting all customer interactions and must implement and/or support implementation for hardware, software, or training issue changes according to approved SNC instructions.
  • Punctuality to work each day and prepared to work scheduled hours.
  • Other duties as assigned.
  • Travel to remote locations worldwide with relatively short notice.
  • Perform assigned maintenance task with minimal to no supervisory guidance/oversight.
  • Follow guidance of shift lead supervisor for daily taskings/expectations/priorities.

Requirements

  • High school diploma or GED equivalent and typically 2 or more years of relevant experience
  • A higher-level degree may substitute for experience
  • Related experience may be considered in lieu of required education
  • Basic understanding of technical schematics, diagrams, blueprints, manuals and/or publications
  • Experience using troubleshooting techniques
  • Understanding of electrical wiring concepts
  • Ability to frequently travel outside the continental US, typically for extended periods of time
  • Current/ valid passport and be able to obtain a visa to travel internationally
  • Successfully pass a pre-deployment medical assessment
  • Willing to deploy OCONUS on an approximate 90/90 rotation
  • An active Secret U.S. Security Clearance is required
Benefits
  • medical, dental, and vision plans
  • 401(k) with 150% match up to 6%
  • life insurance
  • 3 weeks paid time off
  • tuition reimbursement
  • more

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
technical supporttroubleshooting techniquesunderstanding of electrical wiring conceptsdocumenting customer interactionsmaintenance taskstechnical schematicsdiagramsblueprintsmanualspublications
Soft skills
punctualitypreparednessability to work with minimal supervisionfollowing guidanceadaptabilitycommunication skillsproblem assessmentcustomer servicetime managementteam collaboration
Certifications
high school diplomaGED equivalentactive Secret U.S. Security Clearance