Director of Customer Success
Bitly
Job Level
Senior
About the role
- Siepe is a fast-growing technology company headquartered in Dallas, TX – focused on helping investment managers turn complexity into clarity. We build software and data solutions that give hedge funds and financial services firms the visibility, speed, and confidence they need to make better decisions – faster.
- Our platform delivers a unified source of truth that empowers our clients with real-time, actionable insights. We don’t just serve the industry – we help modernize it!
- Siepe is profitable, privately held, and growing fast. We offer more than just competitive pay and great benefits—we offer the chance to do impactful work alongside sharp, driven teammates in a culture that rewards curiosity, initiative, and follow-through. Whether you come from finance, tech, or are charting a new path, you’ll find meaningful problems to solve, real ownership, and the momentum to grow your career with purpose.
- Siepe is looking for an experienced individual with a strong business acumen to execute a variety of operational objectives. As a member of the Asset Administration team, you will work closely with our product groups, performing the day-to-day functions, identifying operational improvements, and supporting the various lines of business.
Requirements
- 7+ years of relevant work experience.
- Prior experience using Solvas Portfolio software (formerly CDO Suite) or an equivalent asset tracking system.
- Intermediate to advanced knowledge of Excel.
- Extensive knowledge of multiple asset class transactions and processing requirements.
- Familiarity with the loan settlements process and settlement platforms.
- Great time management skills and attention to detail, with a mastery of following through on assigned tasks.
- Ability to adapt to changing environments and handle multiple projects simultaneously.
- Highly motivated self-starter, with excellent analytical and problem-solving skills.
- Bachelor's degree in business administration, finance, or accounting preferred.
- Must have current and ongoing authorization to work in the country of employment without the need for visa sponsorship, now or in the future.
