Customer Account Lifecycle Analyst

Siemens Healthineers

Customer Account Lifecycle Analyst managing asset records and contracts at Siemens Healthineers. Collaborating internally for order-to-invoice processes and enhancing customer satisfaction.

Posted 4/29/2026full-timeNorth Carolina, Pennsylvania • 🇺🇸 United StatesMid-LevelSenior💰 $66,390 - $91,289 per yearWebsite

Tech Stack

Tools & technologies

RPA

About the role

Key responsibilities & impact

Own the order-to-invoice relationship with external customers for assets, service contracts, and T&M events.
Build relationships with internal partners, including Sales Representatives, Regional Service Managers, Performance Controlling, to effectively manage your assigned territory.
Collaborate with Collections department to resolve invoice disputes and support timely customer payments.
Support in improvement and digitalization projects within the organization, leveraging tools like Robotic Process Automation, PowerBI, and Winshuttle.
Conduct problem analysis and support corrective actions using RCCA (Root Cause & Corrective Action) tools and methodologies.
Participate in SAP project, including gathering business requirements, creating documentation, and supporting User Acceptance Testing (UAT).

Requirements

What you’ll need

5 + years of professional experience in accounting and/or finance (preferred)
BS/BS in Accounting, Finance, Business, or related field (preferred)
Proficient with MS Office tools (strong Excel skills are essential; experience with PowerApps is a plus)
Experience working in SAP (preferred)
Solid understanding of IFRS standards, with the ability to research booking activities, resolve discrepancies, and influence key financial KPIs.
Experience in process improvement, digitalization, project management, or similar roles.
Strong interpersonal and communication skills, with the ability to interact effectively across all organizational levels.
Demonstrated change management capabilities.
Ability to travel up to 7% as needed.

Benefits

Comp & perks

medical insurance
dental insurance
vision insurance
401(k) retirement plan
life insurance
long-term and short-term disability insurance
paid parking/public transportation
paid time off
paid sick and safe time

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

accountingfinanceExcelPowerAppsSAPIFRSRCCAproject managementprocess improvementdigitalization

Soft Skills

interpersonal skillscommunication skillschange managementproblem analysiscollaborationrelationship buildinginfluencingsupportingtimely resolutioncustomer interaction

Certifications

BS in AccountingBS in FinanceBS in Business