Siemens Healthineers

Hardware Installation Engineer – Field/Travel

Siemens Healthineers

full-time

Posted on:

Location Type: Remote

Location: Alabama • Washington • United States

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Salary

💰 $52,720 - $72,490 per year

About the role

  • Provide highly visible customer support through the performance of on-site installation of linear accelerators and imaging systems
  • Check out and approve operational quality of system equipment
  • Instruct customers in the operation and maintenance of the system
  • Serve as company liaison with customer on administrative and technical matters for assigned projects
  • Interprets customers’ needs and assists in and facilitates resolution regardless of whose job the responsibility falls under
  • Install and upgrade equipment according to technical documentation and company guidelines to ensure that customer’s equipment operates properly
  • Demonstrate to customer equipment operation and specification according to Customer Acceptance Procedure (CAP)
  • Advise customers in ordering spare parts and on service requests
  • Maintain a high degree of professionalism and safety according to VMS guidelines and customer regulations
  • Perform parts inventory and ordering for assigned installation
  • Maintain technical documentation regarding operating characteristics, design factors, technical performance and development of products
  • Report regularly to ensure accurate company statistical data on customer-oriented activities
  • Complete all required installation documentation for data tracking purposes
  • Use prescribed problem-resolution escalation procedures and request technical assistance when necessary

Requirements

  • High School Diploma or equivalent and 2-4 years related experience or Associates or bachelor’s degree in related program preferred
  • Knowledge of and professional experience with electronic and electro-mechanical engineering, RF Energy producing devices and electronic cooling systems
  • Proficient in the use of Test Equipment used for verification and calibration of electronic equipment
  • Basic networking skills in order to integrate the machine onto the customer server
  • Knowledge of and professional technical experience with PC based systems
  • Customer focused attitude
  • Fluency in English, both written and spoken
Benefits
  • medical insurance
  • dental insurance
  • vision insurance
  • 401(k) retirement plan
  • life insurance
  • long-term and short-term disability insurance
  • paid parking/public transportation
  • paid time off
  • paid sick and safe time
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
electronic engineeringelectro-mechanical engineeringRF Energy deviceselectronic cooling systemsTest Equipmentnetworking skillsPC based systemsinstallation documentationoperational quality assessmentcustomer acceptance procedure
Soft Skills
customer supportproblem resolutioncommunicationprofessionalismsafety awarenesscustomer-focused attitudeliaison skillsinstruction skillsorganizational skillstechnical assistance
Certifications
High School DiplomaAssociates degreeBachelor's degree