Network Engineer – Cloud Operations
Siemens Healthineers
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $90,910 - $125,004 per year
Job Level
Mid-LevelSenior
Tech Stack
AzureCitrixCloudFirewallsSwitchingTCP/IP
About the role
- Providing network operations and support for Varian’s cloud solutions
- Private, public and hybrid infrastructure, network and security
- Assisting with upgrading, installing, and configuring various cloud solutions including monitoring, application access, security, Palo Alto Networks (Highly Recommended), Citrix NetScaler, Citrix ADC
- Assisting with reporting on current infrastructure status, and planning for future usage
- Configuring and supporting backbone connections over ExpressRoute (Azure), and direct connection and VPN architecture
- Maintaining allocation of IP CIDR block, perform maintenance involving modification of network, subnets, vlans, routes etc
- Verifying and action on events aggregated from network monitoring tools and Web Application Firewall using Varian approved tools
- Troubleshooting and determining root cause of issues
- Collaborating to quickly resolve any network related outages and resolve customer impacting issues quickly
- Contributing to the successful execution of projects
- Creating, updating, and completing documentation
- Investigate root cause analysis of incidents with follow up reporting and final content generation
- Collaborating with network engineers on procedures, techniques, tips & knowledge to improve operations, security and work performed
- Providing the highest level of customer service
- Advance understanding of vendor and telco/exchange/service providers support escalation paths and being able to escalate support requests to these vendors in a typically urgent and timely fashion
- Appling network system updates, patches, configuration changes
- Planning network layouts and configures systems to user environments
- Serving as a technical mentor to colleagues as necessary
- Staying up to date with assigned Learning Management System courses
- Maintaining a strong knowledge of Varian’s suite of applications
- Eagerness to provide the highest level of customer service
- On call support as required
Requirements
- Degree in computer science, or other engineering or technical discipline is preferred, or equivalent (5-7 years of additional specific relevant experience may be substituted for education)
- Experience in supporting and managing networks in an enterprise cloud computing environment
- Deep understanding of network protocols (e.g., TCP/IP, UDP, ICMP, ARP,), addressing, NAT and subnetting, CIDR
- Routing and Switching expertise in dynamic routing protocols like OSPF, EIGRP, BGP, and MPLS
- Experience with VLANs, STP, and layer 2/3 concepts
- Network Performance Analysis, with the ability to interpret packet captures using tools like Wireshark, tcpdump, iperf, or SolarWinds as examples
- WAN and VPN knowledge of technologies such as MPLS, SD-WAN, IPsec, and SSL VPNs
- Microsoft ExpressRoute experience preferred
- Skills in hybrid networking setups and cloud-based solutions
- Azure Virtual Network
- Hands-on experience with Palo Alto Network Firewalls
- Hands-on experience with routers, switches, load balancers, and firewalls (e.g., Cisco, Juniper, Fortinet, Palo Alto, Citrix NetScaler, etc.)
- Network Security Concepts Expertise in firewalls, IDS/IPS systems, access control lists (ACLs), and DDoS mitigation
- Authentication and Encryption knowledge of RADIUS, TACACS+, PKI, and SSL/TLS
- Hands on experience troubleshooting telecom/peering partner/peering provider networks
- Understanding of vendor and telco/exchange/service providers support escalation paths and being able to escalate support requests to these vendors in a typically urgent and timely fashion
- Experience working with business critical, highly available/scalable infrastructure and applications
- Experience with ticket handling and processing
- Clear communicator, ability to communicate technical terms to business and customer stakeholders
- Experience in supporting and managing networks in an enterprise cloud computing environment
- Hands-on experience with Microsoft Azure Networking services and features
- Hands-on experience with Palo Alto Networks (required), Cisco and Juniper devices and features
- Experience working with highly business critical, highly available/scalable infrastructure and applications
- ITIL knowledge and experience with Incident, Problem, Change and other process disciplines
Benefits
- Professional development opportunities
- Flexible working arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
network operationscloud solutionsnetwork protocolsrouting and switchingnetwork performance analysisnetwork security conceptsauthentication and encryptiontroubleshootinghybrid networkingincident management
Soft skills
customer servicecollaborationcommunicationmentoringproblem-solvingdocumentationplanningroot cause analysistechnical supporteagerness to learn