Siemens Healthineers

Program Manager, Service Commercial – Software

Siemens Healthineers

full-time

Posted on:

Location Type: Office

Location: Kallang • 🇸🇬 Singapore

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Job Level

SeniorLead

Tech Stack

Go

About the role

  • Lead commercialization efforts by defining effective service positioning, pricing, and promotion.
  • Analyze customer insights and market trends to uncover opportunities for service innovation and differentiation.
  • Design and execute programs focused on driving revenue growth, improving margins, and enhancing customer retention.
  • Own the Go-To-Market (GTM) plan for your portfolio, with key success metrics including timely management of renewals, warranty conversions, and service contract value growth.
  • Develop and implement sales enablement initiatives such as training, tools, marketing collateral, and customer outreach programs.
  • Monitor, analyze, and report on key performance indicators.
  • Champion best practices by identifying and recommending high-impact initiatives with strong ROI for adoption across the APJ region.
  • Provide strategic input to the region’s product marketing plans and product lifecycle management campaigns.
  • Partner with Global Customer Service teams, Product Marketing and Commercial Excellence teams to analyse opportunities for improvement.

Requirements

  • Bachelor’s degree in IT, Business, Marketing, or a related discipline.
  • Minimum of 10 years’ experience in product or service marketing within the high-tech B2B software sector.
  • Proven ability to manage complex programs that drive commercial growth and customer engagement.
  • Energetic, self-motivated, detail-oriented, and a natural team player.
  • Strong customer-centric mindset with a collaborative and proactive approach.
  • Excellent interpersonal, verbal, written, and visual communication skills, with a strong command of English.
  • Background in healthcare technology, high-tech IT infrastructure, healthcare IT, or software companies preferred.
  • Hands-on experience in digital marketing will be an added advantage.
  • Knowledge, experience and understanding of working within the Asia Pacific markets.
  • Able to communicate effectively with people from different levels, and across different functions.
  • Willing to travel.
Benefits
  • resources and flexibility to foster your professional and personal growth

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
service positioningpricing strategypromotion strategysales enablementprogram managementkey performance indicatorsdigital marketingproduct lifecycle managementcustomer retention strategiesrevenue growth strategies
Soft skills
energeticself-motivateddetail-orientedteam playercustomer-centric mindsetcollaborativeproactiveinterpersonal communicationverbal communicationwritten communication
Certifications
Bachelor’s degree in ITBachelor’s degree in BusinessBachelor’s degree in Marketing