Director of Operations – Imaging and Therapy
Siemens Healthineers
full-time
Posted on:
Location Type: Remote
Location: Remote • Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $143,200 - $196,900 per year
Job Level
Lead
Tech Stack
PMP
About the role
- Provide highest levels of customer engagement and support to drive partnership operational performance.
- Focus on delivering an exceptional customer experience through excellent communications and engagement.
- Lead relationship development across the customer’s organization and gain participation in strategic customer input sessions to identify and drive key goals for customer success (e.g., operations budgeting, asset management, capital planning & procurement, KPI goal alignment, etc.).
- Work closely across business lines to ensure transparency of project inputs, outputs, issues, concerns, and roadblocks.
- Provide accessible and efficient response to concerns and problems.
- Support overarching Enterprise Services Operations Team as needed.
Requirements
- BS/BA in a medical field, engineering/technology or business administration with healthcare background preferred.
- Minimum of 5 years of professional experience with a background driving operations, business, or performance in a healthcare environment.
- Clinical or healthcare institution administration experience is preferred.
- Ability to travel regionally 20% of the time.
- Polished demeanor with strong executive presence.
- Strong analytical skills and business acumen (i.e., knowledge of profit and loss centers, balance sheets, capital/operational planning).
- Ability to accurately assess key business metrics and situations from a "general manager's" point of view; effective at structured problem solving and critical thinking.
- Strong problem-solving skills and able to implement innovative solutions to customer problems.
- Ability to analyze client commercial capabilities, identify root cause and growth tool opportunities.
- Experience maintaining flexible approach when faced with business or client course corrections (e.g., client cost-out initiatives, industry economic conditions, healthcare reform legislation).
- Naturally curious spirit, and insatiable appetite for learning.
- PMP and Lean Six Sigma certification is a plus.
Benefits
- medical insurance
- dental insurance
- vision insurance
- 401(k) retirement plan
- life insurance
- long-term and short-term disability insurance
- paid parking/public transportation
- paid time off
- paid sick and safe time
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
operations managementbusiness performancecapital planningprocurementKPI alignmentanalytical skillsproblem solvingcritical thinkingcommercial capabilities analysisflexible approach
Soft skills
customer engagementcommunicationrelationship developmentexecutive presencebusiness acumencuriositylearning appetitestructured problem solvinginnovative solutionstransparency
Certifications
PMPLean Six Sigma