Program Manager

• Lead commercialization efforts by defining effective service positioning, pricing, and promotion in partnership with local teams to ensure offerings are tailored appropriately for each zone and country
• Analyze customer insights and market trends to uncover opportunities for service innovation and differentiation
• Design and execute programs focused on driving revenue growth, improving margins, and enhancing customer retention
• Own the Go-To-Market (GTM) plan for your portfolio, with key success metrics including timely management of renewals, warranty conversions, and service contract value growth
• Develop and implement sales enablement initiatives such as training, tools, marketing collateral, and customer outreach programs that clearly communicate the value of services, supporting sales teams to generate incremental revenue and maintain high net promoter scores
• Monitor, analyze, and report on key performance indicators, adapting strategies as needed to optimize results and achieve business objectives
• Champion best practices by identifying and recommending high-impact initiatives with strong ROI for adoption across the APJ region
• Provide strategic input to the region’s product marketing plans and product lifecycle management campaigns
• Collaborate with Radiation Oncology Solutions (ROS) business management team and Digital Oncology (DO) business management teams as they develop their go-to-market plans for new offerings
• Partner with Global Customer Service teams, Product Marketing and Commercial Excellence teams to analyse opportunities for improvement, overcome resource or process barriers and navigate trade-offs so as to achieve a positive outcome for the Customer and Varian
• Manage stakeholder communications and ensure alignment on program goals and progress
• Stay informed on industry best practices and competitive landscape to keep our service offerings ahead of the curve

Program Manager, Service Commercial – Software

Program Analyst – Intern