Field Engineer
Strimi
AWSAzureBigQueryCloudJavaKafkaLinuxMS SQL ServerMySQLOraclePythonShell Scripting+2 more
Customer Service Engineer II
Siemens Healthineers
full-time
Posted on:
Location Type: Remote
Location: Remote • Pennsylvania • 🇺🇸 United States
Visit company websiteSalary
💰 $58,240 - $87,360 per year
Job Level
Mid-LevelSenior
Tech Stack
Ray
About the role
- You will be servicing Angiography/ X-ray Imaging Equipment in the Pittsburgh, PA area.
- Customer Service Engineer Level based on prior experience.
- You will be responsible for installing, troubleshooting, repairing and performing preventative maintenance on all Siemens Healthcare systems at customer sites with minimal supervision.
- You will be responsible for delivering both timely and effective repairs as well as adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction.
- You will manage financial performance within their territory, meeting or exceeding budget for revenue generation, expense control and inventory management.
- You will manage company assets to include a company car, cell phone, computer, tools, inventory parts, etc.
- Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.
Requirements
- Minimum high school diploma; technical Associates Degree or equivalent preferred.
- Must be proficient in the use of tools and service test equipment, with the ability to work both individually and in an established team setting.
- Proficiency in all necessary network applications and tools (including but not limited to eVO, mButler, MS Office applications, Concur, NAM Customer Service website—Engineer Tools).
- 3+ years' experience as a medical technologist or field service engineer (biomedical engineer) servicing diagnostic instruments needed.
- Valid driver's license, ability to drive independently day and night, and good driving record required.
- Physical Requirements: Lifting 50lbs (floor to above waist/head), walking, ladder/stepstool climbing, bending, twisting, sitting work, squatting work, standing work, high-reach, fine grasping manipulation, good vision, and ability to work alone.
- Must demonstrate excellent judgment in customer relations and in managing company resources; strong competency in instrument systems technology to include mechanics, electrical, chemistry, and software technology; experience with electronics, hydraulic and pneumatic systems.
Benefits
- medical insurance
- dental insurance
- vision insurance
- 401(k) retirement plan
- life insurance
- long-term and short-term disability insurance
- paid parking/public transportation
- paid time off
- paid sick and safe time
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
troubleshootingrepairingpreventative maintenancenetwork applicationsbiomedical engineeringinstrument systems technologymechanicselectrical systemschemistrysoftware technology
Soft skills
customer servicejudgment in customer relationsteamworkfinancial performance managementrelationship managementadministrative dutiestrainingcommunication
Certifications
high school diplomatechnical Associates Degree
