Lead daily operational activities across Benefits Administration, Compensation Administration, Leave & Absence, and Mobility & Delegations Administration
Oversee end-to-end administration ensuring accuracy, timeliness, and compliance with internal controls and external regulations
Drive adherence to service-level agreements (SLAs) and operational KPIs across all areas
Develop, maintain, and enforce standardized operating procedures (SOPs) and internal controls across benefits, compensation, leave, and mobility processes
Monitor compliance with regulatory requirements, labor laws, tax rules, and company policies
Supervise and mentor administrative staff across Benefits & Pension, Compensation, Leave & Absence, and Mobility & Delegations
Provide technical guidance on complex cases and support inquiry resolution
Partner with HRMS, IT, and vendors to ensure system stability, enhancements, and reporting capabilities (e.g., Workday, Dayforce)
Oversee operational reporting, audits, and reconciliation of benefits, compensation, leave, and mobility transactions
Serve as a key point of contact for HR, Finance, Legal, and external vendors for operational topics
Requirements
10+ years of progressive experience in HR operations (benefits, compensation administration, leave management, or mobility)
5+ years in a leadership role
Strong understanding of U.S., Canadian, and/or LATAM regulatory practices in benefits, leave, and compensation administration
Experience managing HR operations through platforms such as Workday and Dayforce preferred
Experience in a shared services or global operational environment is a plus
Benefits
medical insurance
dental insurance
vision insurance
401(k) retirement plan
life insurance
long-term and short-term disability insurance
paid parking/public transportation
paid time off
paid sick and safe time
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.