Customer Service Engineer II – 3rd Shift
Siemens Healthineers
Customer Service Engineer II – 3rd Shift
Siemens Healthineers
full-time
Posted on:
Location Type: Office
Location: Clifton • New Jersey • 🇺🇸 United States
Visit company websiteSalary
💰 $72,800 - $109,200 per year
Job Level
Mid-LevelSenior
About the role
- Installing, troubleshooting, repairing and performing preventative maintenance on all Siemens Healthcare Diagnostics instrumentation at customer sites with minimal supervision.
- Delivering both timely and effective repairs as well as adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction.
- Managing financial performance within their territory, meeting or exceeding budget for revenue generation, expense control and inventory management.
- Managing company assets to include a company car, cell phone, computer, tools, inventory parts, etc.
- Establishing and maintaining proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.
Requirements
- Minimum high school diploma; technical Associates Degree or equivalent preferred.
- 5+ years experience as a medical technologist or field service engineer (biomedical engineer) servicing diagnostic instruments needed.
- Must demonstrate excellent judgment in customer relations and in managing company resources; strong competency in instrument systems technology to include mechanics, electrical, chemistry, and software technology; experience with electronics, hydraulic and pneumatic systems.
- Must be proficient in the use of tools and service test equipment, with the ability to work both individually and in an established team setting.
- Strong customer service and communication skills
Benefits
- medical insurance
- dental insurance
- vision insurance
- 401(k) retirement plan
- life insurance
- long-term and short-term disability insurance
- paid parking/public transportation
- paid time off
- paid sick and safe time
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
troubleshootingrepairingpreventative maintenanceinstrument systems technologymechanicselectricalchemistrysoftware technologyelectronicshydraulic and pneumatic systems
Soft skills
customer relationsjudgmentcommunicationteamworkcustomer service
Certifications
high school diplomatechnical Associates Degree