Siemens Healthineers

Customer Service Engineer 2

Siemens Healthineers

full-time

Posted on:

Location Type: Remote

Location: Remote • Minnesota • 🇺🇸 United States

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Salary

💰 $64,060 - $96,100 per year

Job Level

JuniorMid-Level

About the role

  • You will be servicing MR Equipment in the Minneapolis, MN area.
  • You are in a field-based, customer-facing role that primarily installs, services, maintains and modifies Siemens’ imaging equipment at customer sites.
  • You support the diagnostics modalities initially, with potential to cross train into other modalities in the future.
  • You are flexible and willing to work different shifts and On-Call rotations as business needs dictate, including willingness to work overtime as required.
  • You report to the Regional Service Manager at Siemens Medical Solutions.

Requirements

  • Minimum high school diploma; technical Associates Degree or equivalent preferred.
  • 2-3 years' experience as a medical technologist or field service engineer servicing diagnostic instruments needed.
  • Must be proficient in the use of tools and service test equipment, with the ability to work both individually and in an established team setting.
  • Proficiency in all necessary network applications and tools (including but not limited to eVO, mButler, MS Office applications, Concur, NAM Customer Service website—Engineer Tools).
  • Can locate, read, and understand documents for install, set-up, repair, troubleshooting, schematics, block diagrams and functional descriptions.
Benefits
  • medical insurance
  • dental insurance
  • vision insurance
  • 401(k) retirement plan
  • life insurance
  • long-term and short-term disability insurance
  • paid parking/public transportation
  • paid time off
  • paid sick and safe time

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
medical technologistfield service engineerdiagnostic instrumentsinstalling equipmentservicing equipmentmaintaining equipmentmodifying equipmenttroubleshootingreading schematicsrepairing equipment
Soft skills
customer-facingflexibilityteamworkcommunicationproblem-solvingadaptabilitywillingness to work overtimeindependence
Certifications
high school diplomatechnical Associates Degree