Account Manager – APAC

Sidetrade

Account Manager managing and growing ezyCollect customer accounts globally. Focused on consultative selling and relationship building in the APAC region.

Posted 6/19/2026full-timeSydney • 🇦🇺 AustraliaJuniorMid-LevelWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Own and manage a portfolio of existing ezyCollect customers globally.
Proactively identify upsell and cross-sell opportunities across products, modules, usage and regions.
Run a full consultative upsell cycle: discovery, solutioning, commercials, negotiation and close.
Manage pricing discussions, contract variations and renewals in collaboration with the CRO.
Build strong relationships with key stakeholders (CFOs, Financial Controllers, AR leaders, Operations).
Position ezyCollect as a strategic advisor, clearly articulating ROI and business impact.
Support clients through change as their business scales or evolve.
Partner closely with the Customer Success team to identify the right opportunities with the right clients.
Work with GTM & Marketing to run targeted campaigns that generate CSQLs. This may include self-run webinars, promotions, client events and account-based initiatives.
Act as the voice of the customer, providing structured feedback to Product and Engineering.
Maintain accurate notes, opportunities, forecasts and activity in the CRM.
Ensure all commercial and administrative tasks are completed to a high standard.

Requirements

What you’ll need

2+ years in an Account Manager, Account Executive (expansion-focused), or similar consultative sales role.
Experience working with existing customers, managing renewals, upsells or expansions with proven experience of hitting consistent targets/quote.
Background in SaaS, Fintech, Payments, ERP or Accounting-related technology.
Strong commercial acumen with confidence managing pricing and negotiations.
Experience using CRM tools (HubSpot or similar) and modern sales productivity tools.
Ability to work across multiple internal teams and stakeholders.

Benefits

Comp & perks

Competitive OTE plus Super
Hybrid work model – a flexible mix of in-office and remote days.
Time off – competitive paid holidays plus public holidays.
Great culture – active Social Club organizing regular team events and activities.
Training budget and support provided

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

consultative salesupsellingcross-sellingnegotiationpricing managementcontract managementcustomer relationship managementforecastingtarget achievement

Soft Skills

relationship buildingstakeholder managementcommunicationcommercial acumencollaborationfeedback provisionproblem-solving