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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational and communication skills to effectively manage training sessions and enhance participant experiences. Proficient in coordinating logistics, managing registrations, and collaborating with internal teams to ensure successful learning initiatives.
Highest-signal resume keywords
Event OrganizationTraining Session ManagementCustomer Service SupportMicrosoft Office ProficiencyLearning Management Systems Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Event OrganizationTraining Session ManagementAdministrative ProcessesCustomer ServiceOperational Metrics Monitoring
Soft Skills
Interpersonal SkillsCollaborative SkillsOrganizational SkillsAttention to DetailVerbal Communication
Tools & Technologies
Learning Management SystemsMicrosoft Office
Industry Keywords
Corporate LearningLearning & DevelopmentPeople Management
About the role
Key responsibilities & impact- Support the organization and logistics of in-person and synchronous training sessions, from planning through completion
- Manage registrations, communications, reception, and follow-up with learners
- Serve as a support contact for participants and facilitators, answering questions and directing requests related to learning initiatives
- Organize materials, rooms, technological resources, and other requirements for delivering learning experiences
- Support the monitoring of operational metrics for training initiatives
- Contribute to the continuous improvement of the participant experience by identifying opportunities to enhance learning processes and journeys
- Support the updating of content, publications, and information on the platforms and tools used by the team
- Partner with different internal teams and vendors to ensure the proper delivery of training sessions and learning events
- Process payments and cost allocations related to training
Requirements
What you’ll need- Bachelor’s degree completed or in progress in Business Administration, Human Resources, Psychology, Education, or a related field
- Experience organizing events or training sessions, handling administrative processes, or providing customer service and support
- Strong interpersonal and collaborative skills
- Excellent organizational skills, attention to detail, and the ability to manage multiple demands simultaneously
- Strong verbal and written communication skills
- Proficiency in Microsoft Office
- Experience with learning management systems (LMS) is a plus
- Experience in Corporate Learning, Learning & Development, or People Management is a plus
Benefits
Comp & perks- 14th and 15th fixed salary payments
- Profit-sharing (based on seniority)
- Health and dental insurance with no copayments
- Well-being programs through Wellhub (formerly Gympass), including nutrition, psychological support, workplace exercise, massage, a running group, and a local gym
- Meal and food allowances, with flexibility to allocate percentages between the meal and food cards, with no employee contribution
- Extended maternity and paternity leave
- Childcare or nanny allowance for children up to 6 years and 11 months old
- Support for children with disabilities, with no age limit
- Life insurance
- Private pension plan with employer contributions of up to 8% of salary
- Training platform – Sicredi Aprende, offering a wide range of courses
- 40-hour workweek, using a time-banking system
- Remote work allowance (except for roles that are 100% onsite)