Mid-level Business Analyst – Commercial Performance Focus

Sicredi

Analista de Negócios no Sicredi, instituição financeira cooperativa, evoluindo o conceito de Giro de Carteira. Monitorando KPIs, analisando resultados e conectando estratégias comerciais a jornadas digitais e humanas.

Posted 8/17/2026full-timePorto Alegre • 🇧🇷 BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong data analysis skills and the ability to define and track success metrics (KPIs) for informed decision-making. Effectively communicates with diverse stakeholders while fostering a collaborative and inclusive environment aligned with cooperative values.

Highest-signal resume keywords

Data AnalysisKPI TrackingClear CommunicationCDP ExperienceCRM Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisKPI TrackingSQL

Soft Skills

Effective CommunicationStrategic PrioritizationSense of UrgencyAmbidexterity

Tools & Technologies

CDPCRM

Industry Keywords

Performance MetricsCustomer SegmentationCollaborative EnvironmentCooperative Values

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Actively collaborate with strategic stakeholders (Marketing, Business, Growth, CRM, Segments), leading alignments and decisions.
Ensure hypotheses and strategies are data-driven, using performance metrics and learnings from tests.
Support cooperatives in developing local commercial plans.
Monitor performance indicators (KPIs), analyze results and propose continuous improvements for the journeys under your responsibility.
Lead the collection, analysis and communication of initiative results, giving visibility to stakeholders and feeding the backlog with learnings.
Establish and maintain a continuous discovery process connected to the product and organizational strategy.
Contribute to a collaborative, diverse and inclusive environment aligned with cooperative values and Sicredi's culture.
Advance the development of the Giro de Carteira (portfolio rotation) concept, connecting digital and human touchpoints, physical or remote, to strengthen relationships between business managers and members.

Requirements

What you’ll need

Strong data analysis skills and experience defining and tracking success metrics (KPIs) for decision-making
Ability to prioritize strategically, balancing projects, product evolution and resolution of operational issues
Clear and effective communication to interact with and influence technical and non-technical stakeholders
Sense of urgency and ambidexterity, switching between strategic planning and critical operational demands
Alignment with cooperative values and contribution to a diverse, inclusive, respectful and collaborative environment
Hands-on experience with CDPs, CRM and customer segmentation
Knowledge of SQL is a plus

Benefits

Comp & perks

Fixed 14th and 15th salaries
Profit sharing (based on seniority)
Health and dental plans with no co-pay
Wellness programs via Wellhub (formerly Gympass): nutrition, psychological counseling, occupational health, massage, running group and local gym
Food Voucher (VA) and Meal Voucher (VR) – flexible percentage allocation between VA/VR cards, no co-pay
Extended maternity and paternity leave
Childcare or nanny assistance for children up to 6 years and 11 months
Support for children with disabilities, no age limit
Life insurance
Private pension plan contribution up to 8% of salary
Training platform – Sicredi Aprende, offering a variety of courses
40-hour workweek – using a time bank system
Remote work allowance (except for positions that are 100% on-site)