Mid-level Business Analyst – Commercial Performance Focus

Sicredi

Analista de Negócios no Sicredi, instituição financeira cooperativa, focado em desempenho comercial e conceito de Giro de Carteira. Atuação híbrida em Porto Alegre, conectando dados, CRM, planejamento comercial e jornadas de relacionamento.

Posted 8/17/2026full-timePorto Alegre • 🇧🇷 BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong data analysis skills and the ability to define and track success metrics (KPIs) to support strategic decision-making. Capable of fostering a collaborative and inclusive environment while aligning with cooperativism values.

Highest-signal resume keywords

Data AnalysisKPI TrackingClear CommunicationCDP ExperienceCRM Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisKPI TrackingSQL

Soft Skills

Clear CommunicationStrategic PrioritizationSense of UrgencyAmbidexterity

Tools & Technologies

CDPCRM

Industry Keywords

CooperativismDiversityInclusionStakeholder Engagement

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Work actively with strategic stakeholders (Marketing, Business teams, Growth, CRM, Segments), leading alignments and decision-making.
Ensure hypotheses and strategies are data-driven, using performance metrics and learnings from tests.
Assist cooperatives in developing local commercial plans.
Monitor performance indicators (KPIs), analyze results and propose continuous improvements to the journeys under your responsibility.
Lead the collection, analysis and communication of initiative results, giving visibility to stakeholders and feeding the backlog based on learnings.
Establish and maintain a continuous discovery process connected to the product and organizational strategy.
Contribute to a collaborative, diverse and inclusive environment aligned with cooperativism values and Sicredi's culture.

Requirements

What you’ll need

Strong data analysis skills, and experience defining and tracking success metrics (KPIs) to support decision-making.
Ability to prioritize strategically, balancing projects, product evolution and resolution of operational issues.
Clear and effective communication, with the ability to interact with and influence technical and non-technical stakeholders.
Sense of urgency and ambidexterity, able to switch between strategic planning and handling critical demands.
Alignment with the values of cooperativism, contributing to a diverse, inclusive, respectful and collaborative environment.
Hands-on experience with CDPs, CRM and customer segmentation.
Knowledge of SQL is a plus.

Benefits

Comp & perks

Fixed 14th and 15th salaries
Profit-sharing (according to seniority)
Health and dental plans with no copayment
Well-being programs via Wellhub (formerly Gympass), including Nutrition, Psychology, Occupational Health, Massage, running group and local gym
Meal and food allowances – flexible percentage allocation between VA/VR cards, no copayment
Extended maternity and paternity leave
Childcare or babysitter assistance for children up to 6 years and 11 months
Assistance for children with disabilities, with no age limit
Life insurance
Private pension plan up to 8% of salary
Training platform – Sicredi Aprende, offering a wide range of courses
40-hour workweek – using a time bank system
Remote work allowance