Senior Business Analyst – PJ and Agro Focus

Sicredi

Senior Business Analyst leading digital onboarding journeys for PJ and Agro at Sicredi, Brazil’s cooperative financial institution. Driving data-based improvements across business, technology, and user experience.

Posted 8/17/2026full-timePorto Alegre • 🇧🇷 BrazilSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in business analysis, focusing on requirements elicitation, process mapping, and data-driven decision-making within financial institutions. Capable of mentoring teams and influencing strategic decisions through effective communication and stakeholder engagement.

Highest-signal resume keywords

Business AnalysisRequirements ElicitationProcess MappingData-Driven Decision MakingFinancial Sector Regulations

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Requirements DocumentationUser StoriesAcceptance CriteriaOnboarding Metrics AnalysisKYC Knowledge

Soft Skills

Analytical MindsetStakeholder CommunicationMentoring

Tools & Technologies

JiraConfluenceMiroGenerative AI

Industry Keywords

Financial InstitutionsDigital OnboardingOpen FinanceComplianceBACENLGPD

About the role

Key responsibilities & impact

Lead the identification, analysis and prioritization of business needs, aligning them with the strategy for PJ and Agro journeys
Connect business, technology and user experience, translating requests into viable and scalable solutions
Define and structure functional and non-functional requirements, user stories and acceptance criteria
Map and review end-to-end journeys and processes, identifying interdependencies, risks, friction points and efficiency opportunities
Propose continuous improvements based on data, evidence and strategy
Influence product and business strategic decisions using data, analysis and domain knowledge
Prepare executive materials and reports for product communication and positioning
Consult with cooperatives to identify business opportunities
Analyze onboarding metrics, including conversion, account opening time, rejection rates, churn, NPS, CAC and CTS
Direct the evolution of journeys and prioritization to generate sustainable value
Mentor and support junior and mid-level analysts, sharing knowledge and raising the team’s technical and analytical level
Anticipate technical, operational, delivery and business risks and propose mitigation plans
Ensure consistency of solutions across the product ecosystem, avoiding rework, redundancies and misalignments

Requirements

What you’ll need

Bachelor's degree in Business Administration, Design, Marketing, Advertising, Economics, Engineering, Technology or related fields
Solid experience as a Business Analyst in complex contexts and digital products
Preferably experienced in financial institutions or regulated environments, with knowledge of onboarding, KYC and PJ/Agro customer journeys
Strong skills in requirements elicitation and documentation, user stories and acceptance criteria
Analytical mindset and data-driven approach to decision making and prioritization
Ability to map processes and journeys with a systemic view, identifying improvements, end-to-end impacts and complex interdependencies
Knowledge of financial sector regulations, including BACEN (Central Bank of Brazil), LGPD and compliance
Ability to communicate and influence stakeholders clearly, structured and assertively
Awareness of financial market trends and innovation, such as Open Finance, digital onboarding and digital identity
High level of autonomy, ownership and accountability
Preferred: experience with digital onboarding for PJ and/or Agro
Preferred: use of generative AI and automations
Preferred: familiarity with Jira, Confluence, Miro or similar tools
Preferred: experience creating executive materials and narratives
Preferred: facilitation of workshops, discovery sessions and strategic alignments

Benefits

Comp & perks

14th and 15th fixed salaries
Profit-sharing (based on seniority)
Health and dental plans with no co-payment
Wellbeing programs through Wellhub (formerly Gympass), including Nutrition, Psychology, Occupational Health, Massage, running groups and local gym access
Food Voucher and Meal Voucher – flexible allocation percentage between VA/VR cards, no co-payment
Extended maternity and paternity leave
Childcare or nanny subsidy for children up to 6 years and 11 months
Assistance for children with disabilities, no age limit
Life insurance
Private pension up to 8% of salary
Training platform – Sicredi Aprende, offering a variety of courses
40-hour workweek – using a time bank system
Remote work allowance (except for roles that require 100% on-site presence)