Business Analyst (Mid-Level) – Commercial Performance Focus

Sicredi

Analista de Negócios Pleno atuando na gestão comercial do Sicredi e conectando processo e tecnologia para soluções escaláveis. Envolvendo análise de dados e requisitos em ambientes multidisciplinares.

Posted 7/28/2026full-timePorto Alegre • 🇧🇷 BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in business analysis and functional documentation, effectively bridging the gap between business needs and technology solutions. Proficient in agile methodologies and change management, ensuring successful implementation and user adoption of commercial solutions.

Highest-signal resume keywords

Business AnalysisFunctional DocumentationAgile MethodologiesStakeholder EngagementData Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Requirements GatheringUser StoriesAcceptance CriteriaBusiness RulesData InterpretationSQLBacklog RefinementChange ManagementSolution AdoptionPerformance Metrics

Soft Skills

Analytical SkillsCommunication SkillsOrganizational SkillsPrioritization SkillsExecution Skills

Tools & Technologies

JiraPower BICRM SystemsSales Productivity ToolsRelationship Platforms

Industry Keywords

Digital ProductsProcess TransformationCommercial PerformanceSales OpsMartech

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Diagnose and qualify business problems through stakeholder interviews, data analysis, journey mapping and hypothesis generation.
Translate business needs into functional requirements, user stories, acceptance criteria, business rules and supporting documentation for squads and technical teams.
Act as a link between CAS, Cooperatives, Centrals, internal areas and technology, ensuring alignment, clarity of scope and collaborative solution development.
Support the design of integrated solutions by connecting commercial processes, systems, CRM, relationship platforms, management tools and monitoring indicators.
Lead and support backlog refinements with a view to dependencies, risks, impact on current functionality and adherence to business priorities defined by leadership/Product Management.
Support user acceptance testing (UAT), functional tests and validation of deliveries, ensuring the delivered solution addresses the business problem and is ready for frontline adoption.
Monitor implementation and change management with guidance materials, communications, training, post-implementation validations and feedback collection from involved areas.
Ensure documentation and traceability of decisions by recording rules, configurations, functional criteria, flows, manuals and relevant learnings.
Support the functional maintenance of commercial solutions by structuring incidents, identifying root causes, coordinating fixes and proposing preventive improvements.
Participate in the integration across coordination fronts ensuring coherence between portfolio allocation, opportunities, the GN journey, CRM, performance and commercial management support tools.

Requirements

What you’ll need

Previous experience in business analysis, functional analysis, BSA, digital products, systems projects or process transformation.
Experience gathering and detailing requirements, business rules, acceptance criteria, functional documentation or user stories.
Ability to operate between business and technology, connecting user needs to viable, clear and scalable solutions.
Strong analytical skills to interpret data, KPIs, impacts, dependencies and functional risks.
Experience working with different stakeholders, preferably in matrixed or multidisciplinary environments.
Good written and verbal communication, with the ability to simplify complex topics and organize decisions objectively.
Organizational, prioritization and execution skills in a dynamic environment with multiple demands and dependencies.
Background as a BSA, Functional Analyst, Product Owner, Product Manager (business) or Product Analyst.
Knowledge of agile methodologies, discovery, backlog refinement, MVP, Jira, Kanban or Scrum.
Experience with CRM, commercial platforms, relationship systems, commercial journeys or sales productivity tools.
Knowledge of portfolio management, commercial performance, Sales Ops, Martech or commercial productivity metrics.
Familiarity with data tools, dashboards, Power BI, basic SQL or exploratory analysis to support decision-making.
Experience with change management, solution adoption, creating support materials, training or user communications.

Benefits

Comp & perks

Fixed 14th and 15th salaries
Performance-based participation/bonus (according to seniority)
Health and dental plan with no co-payment
Well-being programs via Wellhub (formerly Gympass), nutrition counseling, psychology, occupational health, massage, running group and local gym
Meal and food allowances with flexible percentage allocation between VA/VR cards, no co-payment
Extended maternity and paternity leave
Childcare or nanny allowance for children up to 6 years and 11 months
Allowance for children with disabilities, no age limit
Life insurance
Private pension plan up to 8% of salary
Training platform – Sicredi Aprende, offering a variety of courses
40-hour workweek – using a time bank system
Remote work allowance (except for positions that are 100% on-site).