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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in process mapping, analysis, and improvement, with a strong focus on automation and compliance in regulated environments. Proficient in utilizing process management tools and methodologies to enhance operational efficiency and quality.
Highest-signal resume keywords
Process MappingProcess Management ToolsProcess AutomationSystem IntegrationsRegulatory Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Process MappingProcess AnalysisProcess ImprovementProcess AutomationSystem IntegrationBPM MethodologiesContinuous ImprovementQuality ManagementAPIsWorkflows
Soft Skills
Analytical ThinkingAttention to DetailGood CommunicationProactivityCommitment to Quality
Tools & Technologies
SESuitePegaSystemsRPAPower AutomateUiPath
Certifications & Qualifications
BPM CertificationLean CertificationSix Sigma Certification
Industry Keywords
Financial InstitutionsCredit CooperativesRegulated EnvironmentsBACENLGPDAudits
Tech Stack
Tools & technologiesRPA
About the role
Key responsibilities & impact- Map, analyze and optimize organizational processes, promoting standardization and continuous improvement.
- Identify opportunities to increase efficiency and quality in operations.
- Monitor performance indicators and propose improvement actions.
- Support the maintenance and evolution of automated solutions applied to processes.
- Act as an integrator between business and technology areas, ensuring process flow.
- Ensure adherence to regulatory standards, internal policies, compliance requirements and audits.
- Prepare and maintain process documentation and operational flowcharts.
- Contribute to quality initiatives, internal controls and business continuity.
Requirements
What you’ll need- Technical Requirements:
- - Bachelor’s degree completed or in progress in related fields (Administration, Engineering, IT or similar).
- - Experience in mapping, analyzing and improving corporate processes.
- - Experience with process management tools (SESuite, PegaSystems or similar).
- - Knowledge of process automation (RPA, Power Automate, UiPath or equivalents).
- - Experience with system integrations (APIs, workflows and systems).
- - Knowledge of process methodologies (BPM, continuous improvement, quality).
- - Ability to interpret functional and business requirements.
- Differentials:
- - Experience in Financial Institutions or Credit Cooperatives.
- - Experience in regulated environments (BACEN, LGPD, audits).
- - Knowledge of automation governance and environment controls.
- - Courses or certifications in BPM, Lean, Six Sigma or continuous improvement.
- - Knowledge of AI applied to processes (OCR, intelligent agents, etc.).
- Behavioral Competencies:
- - Analytical thinking and systems perspective.
- - Organization and attention to detail.
- - Good communication with technical and business areas.
- - Proactivity and focus on continuous improvement.
- - Commitment to quality and compliance.
Benefits
Comp & perks- Fixed salary compatible with the role and required experience
- Profit Sharing Program
- Meal/food allowance
- Length-of-service bonus
- Uniform
- Unimed health plan for employee, spouse and children
- Dental plan for employee, spouse and children
- Transportation allowance (Tri or Teu)
- Education assistance according to internal policy
- Private pension plan up to 10% (employer matches the same %)
- Support for physical activity | Wellhub (Gympass)
- Training platform - Sicredi Aprende, with a variety of courses
- Telemedicine | Nutrition | Psychology | Medication subsidy
- Childcare/nanny allowance
- Group life insurance
- Sempre Bem benefit (psychological, legal and financial support and guidance)
- Zenklub
