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Product Operations Coordination – Insurance, Post-Sales
SicrediCoordinating and leading multidisciplinary teams at Sicredi, focusing on insurance solutions and business generation. Contributing to employee development and operational health through strategic management.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
project managementagile methodologiesdata-driven decision makingKPI analysismarket trend analysisOKR managementAI technologiesautomationcognitive technologies
Soft Skills
leadershipteam coordinationemployee developmentstrategic mindsetcustomer serviceclient supportcommunicationownership encouragement
Certifications & Qualifications
postgraduate degree
Industry Keywords
business generationinsurance solutionsoperational healthbest practices
About the role
Key responsibilities & impact- Coordinate and lead multidisciplinary teams
- Responsible for contributing to employee development, encouraging them to take ownership of their careers
- Seek business generation and insurance-focused solutions aligned with the institution's strategy
- Monitor market trends and best practices to evolve our OKRs
- Operational health: Work with KPIs and metrics, converting them into actionable insights for decision-making.
Requirements
What you’ll need- Postgraduate degree completed
- Knowledge of products and services
- Strategic mindset and ability to make data-driven decisions
- Knowledge of project management and agile methodologies
- Experience in customer service or client support
- Experience or knowledge in AI, automation, and cognitive technologies is a plus
Benefits
Comp & perks- Fixed 14th and 15th salaries
- Profit-sharing (depending on seniority)
- Health and dental plans with no copayment
- Well-being programs with Wellhub (formerly Gympass): nutrition, psychological support, occupational health, massage, running groups, and local gym access
- Meal and food allowance with flexible allocation between VA/VR cards, no copayment
- Extended maternity and paternity leave
- Childcare or nanny assistance for children up to 6 years and 11 months
- Support for children with disabilities, no age limit
- Life insurance
- Private pension plan up to 8% of salary
- Training platform – Sicredi Aprende, offering a variety of courses
- 40-hour workweek — using a time bank system
- Remote work allowance (except for positions that are 100% on-site)