Mid-level Business Analyst – Corporate (PJ) and Agribusiness (Agro) Relationship Onboarding

Sicredi

Analista de Negócios Pleno conectando as necessidades do negócio às soluções de produto e tecnologia no Sicredi. Atuando em onboarding PJ e Agro com foco na experiência do associado.

Posted 5/27/2026full-timePorto Alegre • 🇧🇷 BrazilJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Analyze the business context, the corporate (PJ) and agribusiness (Agro) onboarding journeys and associated processes, identifying operational bottlenecks, regulatory risks and opportunities to improve the member experience;
Conduct structured requirements gathering with stakeholders (cooperatives, regional centers, internal areas and product teams), ensuring a clear understanding of business needs and alignment of expectations;
Support the discovery process in partnership with PMs and designers, contributing analyses, hypotheses, data collection and a deep understanding of cooperatives’ and corporate/Agro members’ pain points;
Map end-to-end journeys and processes (AS IS and TO BE), identifying systemic impacts, interdependencies between areas and opportunities for simplification and standardization (systemic view with a technology-oriented approach);
Translate business needs into structured solutions, acting as a bridge between business areas and technical teams, ensuring clarity, feasibility and consistency of deliverables;
Continuously engage with internal and external stakeholders, promoting alignment among product, technology, operations and cooperatives, and ensuring clear and transparent communication;
Assess the impacts of regulatory changes (BACEN, LGPD, internal policies) on onboarding flows and products, proposing adjustments and ensuring compliance;
Monitor the development of solutions with agile teams, resolving questions, refining requirements and ensuring adherence to the defined scope;
Validate functional deliverables (user acceptance), ensuring they meet business criteria, established rules and the expected end-user experience;
Analyze journey metrics and KPIs (e.g., conversion, account opening time, rejections, churn, cost), identifying trends and opportunities for continuous improvement;
Document processes, business rules, flows and standards, contributing to the creation and maintenance of manuals, best-practice guides and support materials;
Support backlog prioritization together with the PM, contributing business perspective, member impact assessment and feasibility analysis for initiatives;
Ensure consistency and standardization of solutions within the vertical, promoting alignment across different journeys and products in the association and accounts ecosystem.

Requirements

What you’ll need

Bachelor’s degree in Administration, Design, Marketing, Advertising, Economics, Engineering, Information Systems, Computer Science or related fields;
Proven experience as a Business Analyst or in similar roles, working in agile environments and with digital products;
Experience with financial institutions, credit cooperatives or regulated ecosystems, understanding onboarding, account opening, KYC and member/client journeys;
Understanding of regulatory rules applicable to the financial sector (such as BACEN, LGPD and compliance policies), capable of assessing impacts and translating requirements into business needs;
Use data and indicators to support analyses and decisions, demonstrating analytical skills and logical reasoning in identifying problems and proposing solutions;
Ability to interact with different stakeholder profiles, demonstrating clear communication, active listening and the capacity to influence decisions based on structured arguments;
Autonomy in handling medium-complexity demands, organizing priorities, managing dependencies and ensuring delivery quality;
Systems thinking, understanding end-to-end impacts of solutions within the product and process ecosystem;
Clear written and verbal communication, able to document and explain solutions to technical and non-technical audiences;
Proactivity and strong accountability in identifying improvement opportunities and proposing solutions for the product;
Adaptability to dynamic environments with frequent context and priority changes, maintaining a sense of urgency and results focus;
Effective team collaboration, valuing a culture of partnership, transparency and joint delivery.

Benefits

Comp & perks

Fixed 14th and 15th salaries;
Profit-sharing / performance participation (depending on seniority);
Health and dental insurance with no co-pay;
Wellness programs via Wellhub (formerly Gympass): nutrition, psychology, occupational health, massage, running groups and local gym access;
Meal and food allowance (VA/VR) with flexible percentage allocation on cards, no co-pay;
Extended maternity and paternity leave;
Childcare or nanny allowance for children up to 6 years and 11 months;
Support for children with disabilities, no age limit;
Life insurance;
Private pension plan up to 8% of salary;
Training platform — Sicredi Aprende, offering a variety of courses;
40-hour workweek — using a time bank system;
Remote work allowance (except for positions that are 100% on-site).

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

business analysisrequirements gatheringdata analysisuser acceptance testingjourney mappingagile methodologiesKYCprocess documentationmetrics analysisfeasibility analysis

Soft Skills

clear communicationactive listeninginfluencing decisionsautonomyorganizational skillssystems thinkingproactivityadaptabilityteam collaborationaccountability