Senior Business Analyst – PJ & Agro Relationship Onboarding

Sicredi

Analista de Negócios Sênior na Sicredi transformando dados em soluções de produtos e tecnologia. Conectando estratégia, necessidades de negócio e jornadas de onboarding PJ e Agro.

Posted 5/27/2026full-timePorto Alegre • 🇧🇷 BrazilSeniorWebsite

About the role

Key responsibilities & impact

Lead the identification, analysis and prioritization of business needs, ensuring alignment with the product vertical’s strategy and the business objectives of PJ and Agro journeys;
Act as a bridge between business, technology and user experience, ensuring deep understanding of requirements and consistent translation into viable, scalable solutions;
Structure and guide the definition of functional and non-functional requirements, user stories and acceptance criteria, ensuring high quality, clarity and traceability;
Map and review end-to-end journeys and processes with a systemic view, identifying interdependencies, operational risks, friction points and opportunities for efficiency gains;
Propose foundational solutions and continuous improvements based on data, evidence and strategy, ensuring meaningful business impact and consistent evolution of the journeys;
Influence strategic product and business decisions using data, analysis and domain knowledge to direct priorities and solution paths;
Prepare materials and executive reports to support product positioning and communication;
Work consultatively with cooperatives, helping them identify business opportunities that contribute to system results;
Continuously analyze onboarding journey indicators and metrics (e.g., conversion, time to account opening, rejection rate, attrition, NPS, CAC, CTS, others), identify root causes and drive improvements based on those analyses;
Drive continuous evolution of the journeys based on data and evidence, ensuring efficient prioritization and sustainable value delivery;
Mentor and support junior and mid-level analysts by sharing knowledge, guiding approaches and raising the team’s technical and analytical level;
Anticipate technical, delivery, operational and business risks, propose mitigation plans and ensure greater predictability in deliveries;
Ensure consistency of solutions within the vertical’s product ecosystem, avoiding rework, redundancies and misalignment between journeys.

Requirements

What you’ll need

Bachelor’s degree in fields such as Business Administration, Design, Marketing, Advertising, Economics, Engineering, Technology or related areas;
Proven experience as a Business Analyst in complex contexts and digital products;
Prior experience preferably in financial institutions or regulated environments, with understanding of onboarding, KYC and PJ/Agro customer journeys;
Mastery of requirement elicitation and documentation techniques, including user stories and acceptance criteria;
Analytical and data-driven mindset for decision-making and prioritization. Strong analytical skills and the ability to incorporate data into narratives;
Ability to map processes and journeys with a systemic perspective, identifying improvements and end-to-end impacts while managing complex interdependencies;
Understanding of financial sector regulations (Central Bank/BACEN, Brazil’s General Data Protection Law/LGPD, compliance) and their application in business solutions;
Ability to communicate and influence stakeholders clearly, structured and assertively;
Keep up with trends in the financial market and innovation (Open Finance, digital onboarding, digital identity);
High level of autonomy, ownership and accountability in leading initiatives.
Preferred
Experience with digital onboarding journeys for legal entities (PJ) and/or Agro;
Use of Artificial Intelligence (generative AI and automations) to improve productivity, enhance analyses, build materials and increase day-to-day efficiency;
Familiarity with tools such as Jira, Confluence, Miro or similar;
Experience and ease in preparing executive materials and narratives, adapting to different audiences and forums;
Facilitate workshops, discovery sessions and strategic alignments;
Contribute to the team’s development by sharing best practices and raising the technical level.

Benefits

Comp & perks

Fixed 14th and 15th salaries
Profit-sharing (based on seniority)
Health and dental plans with no co-payment
Well-being programs through Wellhub (formerly Gympass), including nutrition, psychology, occupational health, massage, running groups and local gym partnerships;
Meal and food vouchers with flexible percentage allocation between cards (VA/VR), no co-payment;
Extended maternity and paternity leave;
Childcare or nanny assistance for children up to 6 years and 11 months;
Assistance for children with disabilities, with no age limit;
Life insurance;
Private pension plan up to 8% of salary;
Training platform – Sicredi Aprende, offering a variety of courses;
40-hour workweek – operating under a time bank system;
Remote work allowance (except for positions that are 100% on-site).

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

business analysisrequirement elicitationdocumentation techniquesuser storiesacceptance criteriadata analysisprocess mappingKYCdigital onboardingartificial intelligence

Soft Skills

analytical mindsetcommunicationinfluenceautonomyownershipaccountabilitymentoringconsultative skillsproblem-solvingstakeholder management

Certifications

Bachelor's degreeMaster's degree (preferred)