Sicredi

Business Analyst – Acceptance in Merchant Acquiring

Sicredi

full-time

Posted on:

Location Type: Hybrid

Location: Porto Alegre • Brazil

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Tech Stack

SQL

About the role

  • Serve as the focal point for a set of Sicredi Centrals for the Acceptance product, contributing to the sustainable growth of the corporate (PJ) portfolio.
  • Build close relationships with Centrals and Cooperatives, acting as a strategic partner to drive results.
  • Continuously monitor performance indicators (active base, merchant onboarding, billing, margin, principal status), identifying patterns, opportunities and risks.
  • Lead recurring follow-up rituals with Centrals and Cooperatives, providing analyses, executive narratives and business insights.
  • Structure regional diagnostics and direct action plans with Cooperatives, ensuring a data-driven approach.
  • Support advisors and commercial teams in developing strategies and rollouts for branches, including training and support materials.
  • Participate in the design and execution of strategic initiatives for the Acceptance product, from Discovery (upstream) to pilots and validations in Delivery (downstream).
  • Act as a bridge between field teams and internal teams (intelligence, product, operations, channels, experience), bringing field insights and contributing to improvements in processes, offerings and member experience.
  • Represent the product at trade shows, commercial events and strategic meetings of the Centrals.
  • Deploy strategic actions defined by business intelligence to the Cooperatives under your responsibility.
  • Turn data and field insights into inputs for product evolution, policies, journeys and commercial actions.

Requirements

  • Ability to interpret product and financial services indicators, especially for Acceptance.
  • Experience leading action plans with internal and external stakeholders.
  • Influence and stakeholder management skills in complex environments without formal authority.
  • Strong analytical capabilities, with the ability to turn data into clear, actionable narratives.
  • Excellent verbal, written and visual communication for executive presentations.
  • Knowledge of individual (PF) and corporate (PJ) journeys in financial products.
  • Organization, autonomy and the ability to prioritize multiple concurrent initiatives.
  • Knowledge of merchant acquiring, payment methods or transactional products (preferred).
  • Experience with Power BI, SQL or advanced Excel analysis (preferred).
  • Experience with commercial or strategic processes focused on corporate clients (PJ) (preferred).
  • Experience in multidisciplinary projects and implementing strategic initiatives (preferred).
Benefits
  • 14th and 15th fixed salary payments
  • Profit-sharing (based on seniority)
  • Health and dental plans with no co-pay
  • Wellness programs via Wellhub (formerly Gympass), plus nutrition, psychology, occupational health, massages, a running group and local gym partnerships
  • Meal and food allowances (VA/VR) – flexible percentage allocation between VA/VR cards, no co-pay
  • Extended maternity and paternity leave
  • Childcare or nanny allowance for children up to 6 years and 11 months
  • Support for children with disabilities, no age limit
  • Life insurance
  • Private pension plan up to 8% of salary
  • Training platform – Sicredi Aprende, offering a variety of courses
  • 40-hour work week – using a time bank system
  • Remote work allowance (except for positions that are 100% on-site).
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisfinancial services indicatorsmerchant acquiringpayment methodstransactional productsPower BISQLadvanced Excelstrategic initiativescommercial processes
Soft Skills
stakeholder managementinfluenceanalytical capabilitiescommunicationorganizationautonomyprioritizationrelationship buildingexecutive presentationcollaboration