Sicredi

Senior Product Operations Analyst – Focus on Insurance Services

Sicredi

full-time

Posted on:

Location Type: Hybrid

Location: Porto Alegre • Brazil

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Job Level

Senior

About the role

  • Excellent analytical skills and the ability to solve complex problems effectively;
  • Knowledge of and practical experience with process management, productivity, and efficiency methodologies;
  • Ability to map and analyze existing processes, identify bottlenecks and waste, and propose solutions to improve productivity and operational quality;
  • Strong verbal and written communication skills;
  • Ability to work collaboratively and effectively within a team;
  • Sense of accountability;
  • Ability to work with large volumes of data, using data analysis tools and techniques to extract actionable insights;
  • Ability to anticipate user needs and resolve issues efficiently;
  • Awareness of market trends and best practices related to process methodologies, KPI tracking, and productivity monitoring, continuously seeking professional development and improvement;
  • Enjoy multitasking and possess strong analytical skills;
  • Proactive and collaborative mindset;
  • Ability to learn quickly, unlearn and relearn, adapting rapidly to change;
  • Communication, collaboration, organizational skills, and proactivity.

Requirements

  • Degree in a related field such as Business Administration, Economics, Actuarial Science, or a similar discipline;
  • Proven ability to act as a technical reference, providing strategic guidance to the team;
  • Advanced Excel skills to perform statistical analyses and visualize information clearly and understandably;
Benefits
  • Fixed 14th and 15th salaries;
  • Profit-sharing / performance participation (based on seniority);
  • Health and dental plans with no co-payments;
  • Wellness programs through Wellhub (formerly Gympass) including nutrition, psychological counseling, occupational health services, massages, running groups, and access to a local gym;
  • Meal and food allowances with flexible percentage allocation between VA/VR cards, no co-payment;
  • Extended maternity and paternity leave;
  • Childcare or babysitting allowance for children up to 6 years and 11 months;
  • Support for children with disabilities, with no age limit;
  • Life insurance;
  • Private pension plan up to 8% of salary;
  • Training platform — Sicredi Aprende, offering a variety of courses;
  • 40-hour workweek — using a time-bank system (bank of hours);
  • Work-from-home allowance (except for positions that are 100% on-site).
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisprocess managementproductivity methodologiesefficiency methodologiesstatistical analysisExcel
Soft Skills
analytical skillsproblem-solvingcommunication skillscollaborationaccountabilityproactivityorganizational skillsadaptability