Manager, Professional Services
Vasion
Project Manager, PMO
Siam Makro Public Company Limited
full-time
Posted on:
Origin: • 🇹🇭 Thailand
Visit company websiteJob Level
Lead
About the role
- Oversee throughput of IT projects and programs using portfolio, project, and organizational change management disciplines.
- Establish, implement, develop, and control best practices for IT project management to keep the IT portfolio on target.
- Define and document policies and processes of project lifecycles to deliver projects according to plan and within budget.
- Create formal methodologies for defining project key performance metrics and allocating resources.
- Implement new systems/products and processes to align with business requirements; communicate and coordinate with internal and external stakeholders.
- Manage (define, plan, monitor, and control) project milestones, project plans, deliverables, resources, budgets and stakeholder relationships.
- Identify and report risks and issues that might impact milestones, recommend resolutions, and manage stakeholder expectations.
- Provide consult/support to business for system delivery and coordinate with IT teams on change requests and defect resolution.
- Manage project budget and resource allocation.
- Facilitate definition of service levels and business requirements; interact regularly with business and senior management to improve delivery.
- Work cross-functionally to solve problems and implement changes.
- Follow a defined, agreed-upon project management methodology.
- Establish an agile integration project framework with communication plans, disciplined timelines, review processes, and risk management.
- Analyze financial, operational, and customer experience KPIs and drive business integration accordingly.
- Identify structural and process improvement opportunities and innovations enabled by integration.
Requirements
- Bachelor’s degree in technical or analytical field; MBA is a plus
- 5+ years of experience in business strategy, project / program management roles; must have experience owning end-to-end implementation.
- 2-3 years managing a team of program/project managers
- Experience working in fast paced, cross functional, visible roles with a focus on process execution, impeccable communication and organizational skills, and ability to work within deadlines and budgets
- Track record of driving results and leading execution on cross-functional teams; you’re effective in running complex projects - everything from project plans, tracking, communication, etc.
- Strong attention to detail; Digs into all of the minutiae and understands every aspect of the business;
- Excellent written and verbal communicator
- Critical thinker with strong analytical skills (
- Thrives working in a fast-paced environment with ambitions goals
