Project Manager

• Oversee throughput of IT projects and programs using portfolio, project, and organizational change management disciplines.
• Establish, implement, develop, and control best practices for IT project management to keep the IT portfolio on target.
• Define and document policies and processes of project lifecycles to deliver projects according to plan and within budget.
• Create formal methodologies for defining project key performance metrics and allocating resources.
• Implement new systems/products and processes to align with business requirements; communicate and coordinate with internal and external stakeholders.
• Manage (define, plan, monitor, and control) project milestones, project plans, deliverables, resources, budgets and stakeholder relationships.
• Identify and report risks and issues that might impact milestones, recommend resolutions, and manage stakeholder expectations.
• Provide consult/support to business for system delivery and coordinate with IT teams on change requests and defect resolution.
• Manage project budget and resource allocation.
• Facilitate definition of service levels and business requirements; interact regularly with business and senior management to improve delivery.
• Work cross-functionally to solve problems and implement changes.
• Follow a defined, agreed-upon project management methodology.
• Establish an agile integration project framework with communication plans, disciplined timelines, review processes, and risk management.
• Analyze financial, operational, and customer experience KPIs and drive business integration accordingly.
• Identify structural and process improvement opportunities and innovations enabled by integration.

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