Assistant Manager Brand & Performance Media Ops
adidas
Director, Store Operations
Siam Makro Public Company Limited
full-time
Posted on:
Origin: • 🇹🇭 Thailand
Visit company websiteJob Level
Lead
About the role
- Provide strategic direction and leadership for the evolution and consistent application of the CP Axtra Club operating model.
- Analyze the effectiveness of current operational practices and identify opportunities for optimization and innovation.
- Develop and implement best practices and standardized operating procedures across all CP Axtra Store.
- Drive initiatives to streamline processes, reduce operational costs, and improve productivity within the clubs.
- Champion initiatives focused on improving the overall member experience within the CP Axtra Store environment.
- Analyze member feedback and operational data to identify pain points and opportunities for service enhancements.
- Work closely with Merchandising to ensure efficient flow of goods and effective in-store product presentation.
- Partner with IT to identify and implement technology solutions that enhance operational efficiency and member experience.
- Establish and maintain robust reporting mechanisms to track key operational metrics and the impact of improvement initiatives.
- Analyze data, identify trends, and provide regular reports and insights to senior leadership.
- Foster a culture of continuous improvement and innovation within the operations teams.
- Lead and support pilot programs and testing of new operational concepts and technologies.
Requirements
- Bachelor's degree in Business Administration, Operations Management, Supply Chain Management, or a related field. A Master's degree is preferred.
- Minimum of 15 years of progressive leadership experience in retail operations, preferably within a warehouse club, big-box retail, or membership-based business model.
- Deep understanding of warehouse operations, supply chain management, merchandising execution, and customer service principles.
- Proven track record of driving significant operational improvements and achieving measurable results.
- Strong analytical and problem-solving skills, with the ability to interpret complex data and develop actionable strategies.
- Exceptional leadership, communication, and interpersonal skills, with the ability to influence and collaborate effectively across all levels of the organization.
- Demonstrated ability to manage complex projects and initiatives with cross-functional teams.
- Strong financial acumen and understanding of the financial impact of operational decisions.
- Proficiency in data analysis tools and reporting systems.
- Passion for the Costco business model and a commitment to its core values.
