Operations

• Provide strategic direction and leadership for the evolution and consistent application of the CP Axtra Club operating model.
• Analyze the effectiveness of current operational practices and identify opportunities for optimization and innovation.
• Develop and implement best practices and standardized operating procedures across all CP Axtra Store.
• Drive initiatives to streamline processes, reduce operational costs, and improve productivity within the clubs.
• Champion initiatives focused on improving the overall member experience within the CP Axtra Store environment.
• Analyze member feedback and operational data to identify pain points and opportunities for service enhancements.
• Work closely with Merchandising to ensure efficient flow of goods and effective in-store product presentation.
• Partner with IT to identify and implement technology solutions that enhance operational efficiency and member experience.
• Establish and maintain robust reporting mechanisms to track key operational metrics and the impact of improvement initiatives.
• Analyze data, identify trends, and provide regular reports and insights to senior leadership.
• Foster a culture of continuous improvement and innovation within the operations teams.
• Lead and support pilot programs and testing of new operational concepts and technologies.

Director, Store Operations

Operations Excellence Specialist

Specialist, Operations Excellence

Senior Consultant – Operations, Industry & Domain Solutions

Manager – Manufacturing Operations Management

R&D Operations Junior Associate