Carrier Submissions Coordinator – Employee Health Insurance
SI Group
full-time
Posted on:
Location Type: Remote
Location: United States
Visit company websiteExplore more
Salary
💰 $16 per hour
About the role
- Assist the Client Onboarding team with submitting all required documentation and information to the Insurance Carriers
- Work to resolve any eligibility concerns with the carrier
- Ensure our customers are properly enrolled on the SimplyInsured platform
- Utilize phone, text, and email to provide proactive outreach to Insurance carriers to help move our customers through the onboarding process more quickly
- Partner with internal team members in revenue operations and support to ensure a smooth, high-satisfaction experience for customers
Requirements
- 1-2 years of experience in an execution-based role (sales, operations, customer service)
- Passion for helping people - especially when it comes to their health
- Highly productive in completing a high volume of tasks
- Fantastic organization skills
- Familiarity with working with support ticketing and/or support CRM software tools
- Excellent written and oral communication skills
Benefits
- “Take what you need” time off plan
- 100% Medical, Dental, and Vision Insurance coverage options for employees and dependents
- FSA plan
- 401k
- A values-based culture that invests in employee success
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
customer serviceorganizationcommunicationproactive outreachproblem-solvingexecutionproductivitycollaborationattention to detailpassion for helping people