SI Group

Account Manager

• Own the commercial success of our key partnerships. You’ll develop and execute strategic account plans designed to increase user acquisition and maximize the value of every partnership.
• Act as the main point of contact for executive stakeholders at our partner companies, ensuring SimplyInsured is their "top-of-mind" health insurance solution.
• Manage the journey from initial onboarding and technical integration to post-launch optimization and long-term scaling.
• Partner with marketing teams to design and launch high-impact campaigns (webinars, email journeys, landing pages) that resonate with small business owners.
• Track KPIs, conduct quarterly business reviews (QBRs), and synthesize partner feedback into actionable insights for our Product and CEO.
• Identify "white space" within existing accounts to expand our footprint within their ecosystem.

Senior Strategic Partnerships Manager – Revenue & Growth

Product Manager

• Define the vision and strategy for new integrated partnerships (e.g., embedding our engine into the world's largest B2B platforms).
• Take raw ideas from the CEO or market feedback and turn them into validated, scalable products.
• Act as the strategic glue between Engineering, Operations, and our high-profile external partners.
• Turn the "black box" of insurance regulations into an elegant, intuitive end-user experience that builds trust and removes fear.
• Beyond shipping features, you will refine our product discovery processes, mentorship culture, and data-driven experimentation frameworks.
• Present actionable insights from competitive intel and industry data to the executive team to pivot or double down on key bets.

Lead Product Manager

Customer Support

• Assist potential customers with navigating our online insurance shopping experience and obtaining quotes for their company’s health insurance options.
• Work with existing customers to answer and resolve basic administrative and billing questions. Your main goal will be to ensure that customer inquiries are responded to quickly and thoroughly. You will contribute daily to the Support team’s mission to delight our customers and help eliminate the fear of purchasing and using health insurance.
• In this role, you'll use multiple communication channels, including phone, chat, and email, to communicate with customers and our support ticketing software to document customer interactions. You should be passionate about helping customers and love working in a start-up environment. Being on our customer service team’s front lines means you'll have unique insight and access to our customers' issues. You will be empowered to propose process and product solutions to improve our customer experience.

Customer Support Representative – Multi Channel

• Building and maintaining strong, long-term relationships with key strategic partners, acting as the main point of contact, and ensuring client satisfaction.
• Developing and executing strategic account plans to drive client growth and achieve mutual business objectives.
• Identifying new business opportunities within existing accounts and conducting effective, well-organized business reviews
• Working closely with internal teams to deliver tailored solutions and meet partner needs from onboarding and integration to post-launch and beyond.
• Tracking key performance indicators (KPIs) and reporting on partner performance to senior management.
• Working with partner stakeholders on co-marketing activities to reach small to mid-sized business clients to drive revenue.

SI Group

Senior Strategic Partnerships Manager – Revenue & Growth

Lead Product Manager

Customer Support Representative – Multi Channel

Senior Partnerships Development Manager

Senior Strategic Partnerships Manager

Partnerships Success Manager