Account & Partnerships Manager

Shyfter.co

Account & Partnerships Manager responsible for client upselling and managing strategic partnerships at Shyfter. Join a fast-growing HR-Tech startup to enhance client relationships and drive business development.

Posted 7/16/2026full-timeBrussels • 🇧🇪 BelgiumJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong client relationship management and partnership development skills, with a focus on upselling and retention strategies. Proficient in tracking and analyzing key performance metrics to drive client satisfaction and business growth.

Highest-signal resume keywords

Client Relationship ManagementUpselling StrategiesNPS TrackingBilingual French/DutchAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SaaS ExperienceMetrics TrackingRevenue AnalysisAdoption Metrics

Soft Skills

Excellent CommunicationTrust-BuildingAutonomyTeam SpiritAdaptability

Tools & Technologies

Cash Register SystemsHR Tools

Industry Keywords

Partnership ManagementClient RetentionStrategic Partner Evaluation

About the role

Key responsibilities & impact

Drive upsell: identify clients who would benefit from using more modules or features, and offer them the right deals at the right time.
Ensure retention: stay in touch with existing clients, check that everything is running smoothly, spot risk signals and follow up when an issue arises (for example through NPS tracking).
Manage partnerships: handle relationships with our current partners (cash register systems, HR tools, solutions that complement Shyfter), keep these collaborations alive and get the most value out of them for our clients.
Find new partners: prospect, evaluate and onboard new strategic partners that strengthen the Shyfter ecosystem.

Requirements

What you’ll need

Ideally 2 years of experience in one of these worlds (SaaS is a plus, not a requirement).
Excellent communication skills and a talent for building lasting, trust-based relationships, both with clients and partners.
An analytical mind to track the right metrics (satisfaction, NPS, adoption, revenue) and act accordingly.
Autonomy, team spirit and a healthy dose of adaptability, because things move fast here.
You are bilingual French/Dutch, and English is mandatory (we speak a lot of English internally).

Benefits

Comp & perks

Permanent full-time contract, attractive salary in line with your experience.
13th month.
Meal vouchers (Monizze card).
Full health insurance, dental included.
26 days of paid leave.
Mobility budget or company car.
A MacBook (or equivalent), because good tools make the difference.
Access to online tools to grow and perform.
Full onboarding with all teams (sales, marketing, CS, development).