Customer Success Manager, French

Shyfter.co

Customer Success Manager role at Shyfter focusing on client retention and satisfaction with HR solutions. Collaborating across teams to enhance user experience with efficient service.

Posted 7/16/2026full-timeBruxelles • 🇧🇪 BelgiumJuniorMid-Level💰 €35,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Customer Success and client relations, with a strong ability to communicate technical concepts to non-technical users. Fluent in French and proficient in English, capable of building trust-based relationships and collaborating effectively with cross-functional teams.

Highest-signal resume keywords

Customer SuccessClient RelationsExcellent Communication SkillsFluent FrenchSaaS Experience

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Self-MotivatedTeam-OrientedHighly Adaptable

About the role

Key responsibilities & impact

Turn a new customer into a loyal, satisfied, and enthusiastic user
Empower users and guide them in using the HR solution
Collaborate with cross-functional teams (sales, marketing, development) to deliver optimal customer service

Requirements

What you’ll need

Ideally 2 years of experience in Customer Success, client relations, or account management (SaaS experience is a plus but not required)
Excellent communication skills and a proven ability to build long-lasting relationships based on trust
Ability to explain technical concepts simply to non-technical users
Self-motivated, team-oriented, and highly adaptable
Fluent French (written and spoken) and a working level of English sufficient to follow and participate

Benefits

Comp & perks

13th month salary
Meal vouchers (Monizze card)
Comprehensive health insurance, including dental
26 days of paid vacation
Mobility allowance / car budget
A MacBook (or equivalent)