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Shriners Children's

Practice Manager

Shriners Children's

Practice Manager overseeing daily clinic operations for Shriners Children’s organization engaged in pediatric specialty care. Responsible for performance, patient experience, compliance, and quality care.

Posted 5/8/2026full-timeGalveston • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Oversees daily clinic workflows to ensure efficiency and patient-centered care
  • Supervises and coaches administrative and clinical support staff
  • Ensures adherence to pediatric-specific health regulations
  • Monitors revenue cycle with attention to subspecialty billing opportunities
  • Identifies gaps in authorizations, referrals and documentation
  • Fosters a child-friendly and family-centered environment
  • Designs and implements strategies to improve patient/family satisfaction
  • Handles escalated patient/family concerns
  • Uses data and root cause analysis to identify and solve workflow inefficiencies
  • Acts as a liaison across care teams, leadership and external partners
  • Recruits and retains staff experienced in pediatric care

Requirements

What you’ll need
  • Bachelor's degree
  • 3 - 5 years practice management experience or demonstrated skills required
  • Masters degree in Healthcare Administration or Business Administration (preferred)
  • Membership in American College of Healthcare (ACHE) (preferred)
  • Membership in Medical Group Management Association (MGMA) (preferred)
  • Lean Six Sigma Green Certification (preferred)
  • 2+ years experience in pediatric or specialty care setting (preferred)

Benefits

Comp & perks
  • Medical coverage starting on the first day
  • 403(b) and Roth 403 (b) Retirement Saving Plan with matching contributions of up to 6% after one year of service
  • Paid time off
  • Life insurance
  • Short term and long-term disability
  • Flexible Spending Account (FSA) plans
  • Health Savings Account (HSA) if a High Deductible Health Plan (HDHP) is elected
  • Tuition reimbursement
  • Home & auto insurance
  • Hospitalization insurance
  • Critical illness insurance
  • Pet insurance

ATS Keywords

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Hard Skills & Tools
practice managementrevenue cycle managementroot cause analysisworkflow efficiency
Soft Skills
coachingsupervisioncommunicationproblem-solvingstaff recruitmentconflict resolutionpatient-centered carefamily-centered care
Certifications
Bachelor's degreeMaster's degree in Healthcare AdministrationMaster's degree in Business AdministrationLean Six Sigma Green Certificationmembership in American College of Healthcare (ACHE)membership in Medical Group Management Association (MGMA)