Support Engineer

• Senior Computer Network Support Architect designs and oversees the logical architecture of customer networks, ensuring scalability, security, and performance across public, private, and hybrid environments.
• They will lead efforts to segment traffic, manages IP address space, and optimizes DNS/DHCP services.
• The architect develops configuration baselines, supports lifecycle planning, and aligns network designs with IRS business needs and security standards.
• They will analyze network infrastructure, assesses vulnerabilities, and recommends enhancements to improve reliability and compliance.
• Working closely with engineering and cloud teams, the architect integrates modern technologies into the existing environment and support transition planning and system modernization initiatives.
• Job Responsibilities: Design, review, and enhance logical network architecture to ensure performance, scalability, and security.
• Develop and maintain network segmentation strategies using VLANs, VRFs, and SDN to isolate traffic as required.
• Manage IP address allocation, subnetting, and ensure proper configuration of DNS and DHCP services.
• Conduct infrastructure assessments to identify performance issues, security gaps, and outdated equipment.
• Create and maintain configuration baselines for routers, switches, and firewalls in compliance with client standards.
• Support the System Engineering Life Cycle (SELC) by contributing to planning, design, implementation, and operational documentation.
• Develop and update system lifecycle plans, WBS, KPIs, and process documentation to support customer modernization goals.
• Recommend network enhancements and technical solutions that align with IRS business and mission needs.
• Collaborate with cloud, security, and network engineering teams to ensure cohesive system integration.
• Support transition planning activities and ensure seamless knowledge transfer during contractor or system transitions.
• Ensure compliance with FISMA, NIST 800-53, and client-specific security guidelines through design and configuration practices.
• Provide expert input on logical redundancy, failover strategies, and high availability service planning.
• Why Join Us: At SHR, we foster an environment that promotes growth, innovation, and continuous learning. As a valued member of our team, you will: Contribute to impactful government initiatives that enhance national security and public welfare. Work in a collaborative, flexible, and forward-thinking work environment. Receive competitive compensation, comprehensive benefits, and career development opportunities. Join us and make a difference!

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