Roadshow Support Specialist – Part-Time, Weekends

Short Court

. Serve as the primary on-call support for weekend roadshows, ensuring rapid response to field team needs .

Posted 4/14/2026part-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $20 - $25 per hourWebsite

About the role

Key responsibilities & impact

Serve as the primary on-call support for weekend roadshows, ensuring rapid response to field team needs
Provide real-time troubleshooting across staffing, inventory, and merchandising execution
Act as the central point of contact for field reps, regional managers, and Costco/warehouse partners
Maintain constant communication via Slack and other real-time tools to ensure alignment
Quickly assess and resolve field issues that impact sales performance
Coordinate solutions for last-minute coverage gaps, including rep call-outs or absences
Monitor weekend performance and proactively flag risks to prevent lost sales opportunities
Support achievement of key metrics including sales targets, response times, and coverage

Requirements

What you’ll need

2+ years of customer-facing or field support experience (retail, wholesale, or events preferred)
Proven ability to manage high-pressure situations and resolve escalations with urgency
Strong experience using Slack or similar real-time communication tools
Highly organized, responsive, and solutions-oriented
Availability to work weekends (Saturday–Sunday) and remain on-call during peak hours

Benefits

Comp & perks

PTO and sick time
$100/month Wellness Stipend
$1,000/year True Classic merchandise allowance

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

customer-facing experiencefield support experienceability to manage high-pressure situationsresolve escalationshighly organizedresponsivesolutions-oriented