Roadshow Support Specialist – Part-Time, Weekends
Short Court
part-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $20 - $25 per hour
About the role
- Serve as the primary on-call support for weekend roadshows, ensuring rapid response to field team needs
- Provide real-time troubleshooting across staffing, inventory, and merchandising execution
- Act as the central point of contact for field reps, regional managers, and Costco/warehouse partners
- Maintain constant communication via Slack and other real-time tools to ensure alignment
- Quickly assess and resolve field issues that impact sales performance
- Coordinate solutions for last-minute coverage gaps, including rep call-outs or absences
- Monitor weekend performance and proactively flag risks to prevent lost sales opportunities
- Support achievement of key metrics including sales targets, response times, and coverage
Requirements
- 2+ years of customer-facing or field support experience (retail, wholesale, or events preferred)
- Proven ability to manage high-pressure situations and resolve escalations with urgency
- Strong experience using Slack or similar real-time communication tools
- Highly organized, responsive, and solutions-oriented
- Availability to work weekends (Saturday–Sunday) and remain on-call during peak hours
Benefits
- PTO and sick time
- $100/month Wellness Stipend
- $1,000/year True Classic merchandise allowance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer-facing experiencefield support experienceability to manage high-pressure situationsresolve escalationshighly organizedresponsivesolutions-oriented