Shoreline

AI Driven Support Engineer

Shoreline

full-time

Posted on:

Location Type: Remote

Location: United States

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Tech Stack

Python

About the role

  • Solve Complex Customer Problems
  • Use AI to Accelerate Problem Solving
  • Work Directly With Engineering
  • Support Customer Implementations
  • Build Documentation and Knowledge

Requirements

  • Strong Problem Solvers
  • Technical Curiosity
  • AI-Fluent (or eager to become)
  • Clear Communication
  • Helpful Backgrounds (e.g. Technical support engineer, Solutions engineer)
  • Bonus Experience: Python or scripting, API integrations, SaaS troubleshooting
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
PythonscriptingAPI integrationsSaaS troubleshooting
Soft Skills
problem solvingtechnical curiosityclear communication