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Shopko Optical

Systems Administrator III

Shopko Optical

Systems Administrator III responsible for technology-related issues and IT hardware maintenance in a corporate office. Manages budgets and projects while ensuring compliance and security in system administration.

Posted 5/19/2026full-timeGreen Bay • Wisconsin • 🇺🇸 United StatesSeniorLeadWebsite

Tech Stack

Tools & technologies
CloudPerl

About the role

Key responsibilities & impact
  • Responsible for responding to and addressing technology-related issues from our internal customers with excellent customer service
  • Install, support, and maintain the operation of the IT hardware, all peripherals, and applications for all end users in the corporate office and remotely for all stores
  • Effectively set up new hires, process terminations, and change access as needed
  • Track and report licenses used to ensure adherence to corporate plan structure
  • Monitor Microsoft ID protection reports and take necessary action to remedy risks
  • Manage user access audits and partner with external auditors to review security compliance
  • Manage desktop workstations and applications using Windows server-class hardware and operating systems
  • Proactively identify root causes and work to mitigate the cause and business impact
  • Compile information to create annual budgets for companywide maintenance agreements, software subscriptions, and outside services
  • Forecast monthly center and corporate Windows and Cloud Systems expense
  • Effectively manage millions of dollars in annual IT spend
  • Focused on several medium and large-sized projects
  • Develop and maintain project plans. Outline steps and timetables for projects, resource planning, and standard operating procedures
  • Complete project status reports on time
  • Provide task-level detail for project plans
  • Install, configure, validate, test, and implement systems technology
  • Engage in evaluating existing environment and infrastructure to improve productivity, up time, and reduce expenses
  • Implement change for efficiencies, reliability, and security to meet business needs
  • Participate in system monitoring and performance management
  • Monitor systems capacity, analyze, and participate in forecasting and recommendations
  • Participate in setting the standard for IT architecture specifications, defining future direction, and gap remediation
  • Maintain effective ongoing dialog with management to communicate issues and plans consistently
  • Manage personal growth to enhance technical expertise
  • Perform analysis, troubleshooting, and resolution for a variety of technical problems in areas including software, hardware, databases, networking, telecommunications, servers, security, and cloud
  • Understand and effectively address critical service-level impacting events and their recovery process to minimize business impact

Requirements

What you’ll need
  • A bachelor’s degree in information technology is desired or equivalent experience
  • 7+ years of similar systems administration experience
  • Able to take direction, prioritize work, and manage multiple activities simultaneously
  • Able to work independently and as part of a team
  • Able to communicate across all levels of the organization, both in business areas and within IT
  • Able to work under the pressure of service interruptions or tight deadlines
  • Able to respond positively to changing and fluid priorities
  • Willing to share knowledge and experience with other members of the team
  • Strong analytical and problem-solving skills
  • Attention to detail
  • Solid planning and organizational skills
  • The following skills are desirable; VBScript, Perl, PowerShell, XML, Bash, VI Microsoft Office 365 products and services Office equipment support: phones/printers/scanners/fax/PCs/laptops/monitors Configuration and support of FTP/SFTP servers Development and support of batch jobs and schedules

Benefits

Comp & perks
  • Ability to travel independently to support Company objectives and personal development
  • Participate in on-call rotation for system issues and questions that occur outside of regular office hours

ATS Keywords

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Hard Skills & Tools
systems administrationVBScriptPerlPowerShellXMLBashtroubleshootingnetworkingcloud systemssecurity compliance
Soft Skills
customer serviceanalytical skillsproblem-solving skillsattention to detailplanning skillsorganizational skillscommunication skillsteamworkindependenceadaptability
Certifications
bachelor's degree in information technology