ShopBack

Senior Product Manager, AI

ShopBack

full-time

Posted on:

Location Type: Office

Location: Shenzhen • 🇨🇳 China

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Job Level

Senior

Tech Stack

SQL

About the role

  • Define and own the vision for AI-driven capabilities, aligning roadmap execution with business objectives and identifying opportunities to use off-the-shelf AI tools.
  • Lead implementation of AI-enhanced features like smart search, personalization, intelligent workflows, or content generation using existing AI platforms and APIs.
  • Drive projects from concept to launch: define requirements, prioritize trade-offs, and manage execution; partner with engineers and analysts to build MVPs and iterate based on performance and feedback.
  • Translate AI capabilities into business language and ensure internal stakeholders understand use cases, limitations, and risks; work closely with data, engineering, marketing, and customer-facing teams.
  • Own experimentation strategy (A/B tests, user studies, feedback loops) to assess impact and refine AI-powered features; monitor usage patterns and improve AI performance metrics.
  • Ensure solutions adhere to privacy and ethical standards and advocate for explainability, user trust, and fairness in application.

Requirements

  • 8+ years in product management, including 2+ years building AI-powered or automation-driven products using third-party tools and services.
  • Strong understanding of new-age AI technologies (e.g. generative AI, LLMs, vector search, prompt engineering) and ecosystems (e.g. OpenAI, Hugging Face, Anthropic, Google Vertex AI).
  • Proven experience using AI capabilities as enablers. Ability to rapidly assess build-vs-buy trade-offs and move fast by stitching together off-the-shelf AI components.
  • Familiarity with no-code/low-code AI tools, embeddings, APIs, and workflow automation platforms.
  • Strong product intuition with a bias toward experimentation and measurable impact.
  • Fluent in product tools (Jira, Figma, Notion) and comfortable with basic data tools (SQL, dashboards).
  • Exposure to tools like Zapier, Retool, GPT-based agents, or Chrome extensions built on LLMs.
  • Background in e-commerce, fintech, or user-facing platforms where AI drives engagement and retention.
Benefits
  • Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.
  • Be part of a winning team on a journey to global scale.
  • Competitive compensation based on your performance.
  • Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.
  • Work-From-Anywhere benefit to enable you to thrive personally and professionally.

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
AI-driven capabilitiessmart searchpersonalizationintelligent workflowscontent generationA/B testinguser studiesfeedback loopsbuild-vs-buy trade-offsno-code/low-code AI tools
Soft skills
product intuitionexperimentationmeasurable impactcommunicationstakeholder management
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