Data Analyst, Merchandising
Fullscript
PythonSQL
Sales Operations Intern
ShopBack
internship
Posted on:
Location Type: Office
Location: Kuala Lumpur • 🇲🇾 Malaysia
Visit company websiteJob Level
Entry Level
Tech Stack
PythonSQL
About the role
- Ensure smooth execution of critical operational processes in ShopBack’s Online Cashback business.
- Perform day-to-day tasks, investigate issues, and coordinate planning processes.
- Input deals information (e.g., upsizes, promotions, ad sales) into ShopBack systems (Salesforce, Needle).
- Coordinate with internal and external stakeholders to ensure the correctness of deal info.
- Ensure all Terms and Conditions are clear and accurate.
- Identify and resolve operational errors promptly and collaborate to find and fix root causes.
- Support Sales team in maintaining merchant relationships and providing proof of exposure.
- Propose and implement process improvements, including automation, to increase Sales Operations productivity.
- Support local/regional projects as needed.
Requirements
- Proficiency in Microsoft and Google Suites (Word, Excel, PowerPoint).
- Data-driven mindset; able to analyze team performance and historical data for better resource management.
- Knowledge of Salesforce, SQL, Python, Zapier is a plus.
- Hands-on, eager to learn, and solve problems with a high bias for action.
- Independent and proactive; able to work efficiently with minimal supervision in a fast-paced environment.
- Collaborative and team-oriented; able to work with cross-functional teams (Business, Operations, Product).
Benefits
- Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.
- Be part of a winning team on a journey to global scale.
- Competitive compensation based on your performance.
- Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.
- Equal opportunity and inclusive environment (ShopBack is an equal opportunity employer).
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SalesforceSQLPythonZapierdata analysisprocess improvementautomation
Soft skills
data-driven mindsetproblem-solvingindependenceproactivitycollaborationteam-orientedcommunication
