Shipt

Program Manager, Compliance Monitoring

Shipt

full-time

Posted on:

Origin:  • 🇺🇸 United States • Alabama, California

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Salary

💰 $73,000 - $147,000 per year

Job Level

Mid-LevelSenior

Tech Stack

Cyber Security

About the role

  • Lead Shipt’s compliance monitoring program to ensure adherence to laws, regulations, and internal policies.
  • Design, implement, and continuously improve a compliance monitoring framework aligned with enterprise risk management practices.
  • Conduct periodic monitoring and testing activities to evaluate adherence to Shipt policies and external regulatory obligations.
  • Lead development of annual monitoring plans based on risk assessment and compliance priorities.
  • Draft reports summarizing findings, root causes, and corrective action plans; track remediation progress to closure.
  • Support issue management by escalating significant findings and working with business stakeholders on effective solutions.
  • Establish documentation standards for monitoring procedures, evidence collection, and issue resolution tracking.
  • Collaborate with Internal Audit, Legal, Privacy Compliance, Cybersecurity, and Technology to ensure alignment and avoid duplication of testing efforts.
  • Contribute to compliance committee meetings and provide updates on monitoring activities, key trends, and open risks.
  • Perform root cause analysis on compliance issues and recommend process enhancements to close compliance gaps.
  • Stay informed of regulatory developments and integrate them into the compliance monitoring strategy.

Requirements

  • Bachelor’s degree in Law, Business, Risk Management, or related field required (Master’s or JD preferred).
  • 5+ years of experience in compliance, audit, or risk management in a regulated environment.
  • Experience developing or managing a compliance monitoring program, preferably in a technology or gig-economy business.
  • Strong understanding of compliance monitoring methodologies, risk controls, and regulatory frameworks.
  • Ability to manage multiple projects and collaborate across cross-functional teams.
  • Strong analytical, communication, and report-writing skills.
  • Familiarity with GRC tools, Microsoft Excel, Google Workspace, and data visualization dashboards.
  • High ethical standards and attention to detail.
  • Located in or near Birmingham, AL or Minneapolis, MN (hybrid work expectations).
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