Program Manager

• Lead Shipt’s compliance monitoring program to ensure adherence to laws, regulations, and internal policies.
• Design, implement, and continuously improve a compliance monitoring framework aligned with enterprise risk management practices.
• Conduct periodic monitoring and testing activities to evaluate adherence to Shipt policies and external regulatory obligations.
• Lead development of annual monitoring plans based on risk assessment and compliance priorities.
• Draft reports summarizing findings, root causes, and corrective action plans; track remediation progress to closure.
• Support issue management by escalating significant findings and working with business stakeholders on effective solutions.
• Establish documentation standards for monitoring procedures, evidence collection, and issue resolution tracking.
• Collaborate with Internal Audit, Legal, Privacy Compliance, Cybersecurity, and Technology to ensure alignment and avoid duplication of testing efforts.
• Contribute to compliance committee meetings and provide updates on monitoring activities, key trends, and open risks.
• Perform root cause analysis on compliance issues and recommend process enhancements to close compliance gaps.
• Stay informed of regulatory developments and integrate them into the compliance monitoring strategy.

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