Senior Site Reliability Engineer

Shippo

Senior Site Reliability Engineer at Shippo ensuring reliable services, leveraging platform engineering and collaborating with teams on infrastructure solutions.

Posted 5/30/2026full-timeHawaii, Nevada, New Mexico, Ohio, Oregon, Virginia, West Virginia • 🇺🇸 United StatesSeniorWebsite

Tech Stack

Tools & technologies

AWSAzureCloudDockerEC2ElasticSearchGoGoogle Cloud PlatformGrafanaHadoopKubernetesMicroservicesPostgresPrometheusPythonRedisTerraform

About the role

Key responsibilities & impact

Leverage platform engineering principles to ensure reliable, scalable, and performant services
Design, build, and maintain infrastructure supporting our applications
Impact ability to meet and exceed SLAs
Collaborate closely with other engineering teams
Create services that are automatable, measurable, and resilient
Design and secure infrastructure for business needs
Build, deploy, and maintain automation, monitoring, and alerting systems
Ensure scalability and maintainability through microservices
Enhance and maintain CI/CD pipelines for smooth production releases
Verify system performance and correctness in response time and throughput
Participate in peer reviews, contribute to test suites, and design reviews
Participate in an on-call rotation

Requirements

What you’ll need

3+ years of experience in software development
Extensive expertise with at least one public cloud provider (AWS, GCP, Azure)
Operational experience with Kubernetes in a production environment
Exceptional verbal, written, and interpersonal communication skills
Interest in and understanding of best-in-class security practices, automation and testing methods
Familiarity with infrastructure components such as Redis, Elasticsearch, and Hadoop
Passion for customer success
BS or MS degree in Computer Science or equivalent experience
Advanced knowledge of managing and optimizing Postgresql server configuration is a bonus
Experience with managing service meshes (e.g. Istio)
Defining and monitoring Service-Level Objectives (SLOs) and Service-Level Agreements (SLAs)
Experience with monitoring tools like New Relic, Prometheus, Grafana, and/or Datadog
Experience using OpenTelemetry in production environments
Managing Python and Golang applications in production
Familiarity with DevOps tooling such as Docker, Terraform, ArgoCD, and CircleCI
Experience with AWS/Cloud services such as EKS, EC2, S3, Lambda, and IAM.

Benefits

Comp & perks

Flexible work arrangements
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

software developmentKubernetesPostgresqlPythonGolangmicroservicesCI/CDautomationmonitoringtesting

Soft Skills

communicationcollaborationcustomer successinterpersonal skillsproblem-solvingattention to detailadaptabilityteamworkcritical thinkingtime management

Certifications

BS in Computer ScienceMS in Computer Science