ShipMonk

Operations Analytics Manager

ShipMonk

full-time

Posted on:

Location Type: Remote

Location: FloridaKentuckyUnited States

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About the role

  • Contribute to the development of operational plans, budgets, and forecasts based on data analysis.
  • Collaborate and communicate findings and recommendations to management and stakeholders through clear and concise reports and presentations.
  • Apply operations labor planning expertise in weekly planning cycles across ShipMonk’s fulfillment centers.
  • Develop and maintain dashboards, reports, and performance metrics to track key operational KPIs.
  • Identify trends, patterns, and opportunities for process improvement through data analysis.
  • Collaborate with cross-functional teams to identify operational opportunities and develop solutions.
  • Assist in the development and maintenance of supply chain optimizations and decision support modeling.

Requirements

  • Bachelor’s degree in supply chain management, Logistics, Operations Research, Business Analytics, Finance, or a related field.
  • Greater than 3 years experience in operations, finance or similar analytical role
  • Proficiency in data analysis and visualization tools such as Excel, Tableau, Power BI, or similar platforms.
  • Experience in managing a team, setting priorities and supporting career development
  • Ability to influence stakeholders, facilitate the decision making process, and drive alignment across teams
  • Strong analytical and problem-solving skills with the ability to translate data into actionable insights.
  • Excellent communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams.
  • Detail-oriented with a strong focus on accuracy and quality of work.
  • Ability to work in a fast-paced, dynamic environment and manage multiple priorities effectively.
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisdata visualizationoperations labor planningsupply chain optimizationdecision support modelingperformance metricsKPI trackingbudgetingforecastingprocess improvement
Soft Skills
communicationcollaborationanalytical skillsproblem-solvinginfluencingfacilitationdetail-orientedprioritizationteam managementadaptability