ShipMonk

Sales Manager

ShipMonk

full-time

Posted on:

Location Type: Remote

Location: Florida • United States

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About the role

  • Build Sales from 0 1→ Personally drive early customer acquisition, acting as a player/coach. Leverage existing ShipMonk channels and resources, while building Trellis-specific channels
  • Define initial ICPs, buyer personas, and use cases in partnership with GM and Product
  • Translate early customer learnings into repeatable sales motions
  • Help define Trellis’s value proposition, positioning, and ROI narrative as the product evolves through iterations with customers
  • Develop early sales processes, messaging, and qualification criteria
  • Build any sales or marketing collateral needed
  • Identify and pursue any key partnerships
  • Establish CRM hygiene, forecasting discipline, and basic sales metrics
  • Lay the groundwork for future sales hiring, enablement, and scale

Requirements

  • Significant experience in the transportation, logistics, or supply chain industry, with a deep understanding of last-mile carriers’ operations
  • Proven success selling to an audience with a wide range of industry knowledge. From SMB founders with less transportation understanding to transportation leaders at enterprise-level businesses (e.g., Heads of Transportation, Logistics Managers)
  • Experience selling complex, operationally driven solutions (not just SaaS shelfware)
  • Prior experience in early-stage, build-as-you-go, or entrepreneurial environments strongly preferred
Benefits
  • Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, Mexico, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency.
  • Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed.
  • Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action.
  • Transparent Pricing: We believe in honest, long-term partnerships. Our all-inclusive pricing means predictable costs, with no hidden fees or surprises.
  • Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay.
  • Health insurance
  • Paid time off
  • Flexible work arrangements
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer acquisitionsales processessales messagingqualification criteriasales metricsCRM hygieneforecasting disciplinepartnership developmentoperational solutionssales collateral development
Soft Skills
player/coachcollaborationcommunicationstrategic thinkingadaptabilityentrepreneurial mindsetcustomer-focusedproblem-solvingleadershiprelationship building