Solutions Engineer – Pre-Sales, Public Sector
Quantexa
Solutions Engineer
ShipBob, Inc.
full-time
Posted on:
Location Type: Remote
Location: Remote • Alabama, Arizona, California, Colorado, Florida, Idaho, Illinois, Iowa, Kansas, Kentucky, Louisiana, Maine, Massachusetts, Minnesota, Missouri, Montana, Nevada, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Wisconsin • 🇺🇸 United States
Visit company websiteSalary
💰 $83,078 - $138,463 per year
Job Level
Mid-LevelSenior
Tech Stack
PythonRubySQL
About the role
- Collaborate with merchants to deeply understand their business goals and craft tailored solutions that align with both strategic objectives and technical requirements.
- Support key sales stages—including demos, warehouse tours, RFPs, vendor assessments, and technical evaluations—by translating complex requirements into actionable insights.
- Immerse yourself in merchants’ technical environments to uncover opportunities, anticipate challenges, and guide scalable solution design.
- Develop and communicate a clear technical vision and implementation roadmap that ensures timely, on-budget product launches with measurable impact.
- Partner closely with Implementation Specialists to ensure flawless delivery of the roadmap, maintaining momentum and accountability across teams.
- Maintain deep expertise in industry trends, ShipBob’s evolving service offerings, and competitive differentiators to position value effectively.
- Stay closely aligned with the product roadmap, evangelize new features with customers, and serve as a feedback conduit to inform product strategy.
- Additional duties and responsibilities, as necessary.
Requirements
- 5–7 years of hands-on experience supporting merchants in SaaS and e-commerce environments, blending technical acumen with customer-centric problem solving.
- Proven ability to translate complex business challenges into scalable, technical solutions that drive merchant growth and operational efficiency.
- Comfortable navigating APIs, SQL, and scripting languages (e.g., Python, Ruby), while articulating how technical decisions align with business outcomes.
- Demonstrated success in influencing stakeholders across Sales, Product, Engineering, and Implementation to deliver seamless merchant experiences.
- Exceptional interpersonal and storytelling skills to build trust with merchants, simplify technical concepts, and drive alignment across diverse audiences.
- Experience building repeatable frameworks, documentation, and best practices that scale Sales Engineering operations and improve team efficiency.
Benefits
- Medical, Dental, Vision & Basic Life Insurance
- Paid Maternity/Parental Leave Program
- Flexible Time Off Program
- Paid Sick Leave
- Floating Holidays (2 days/year)
- Wellness Days (1 day/quarter)
- 401K Match
- Comprehensive Benefits Package >>> https://www.shipbob.com/careers/
- See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
APIsSQLPythonRubySaaSe-commercetechnical solutionsscalable solutionsdocumentationbest practices
Soft skills
interpersonal skillsstorytelling skillscustomer-centric problem solvinginfluencing stakeholdersbuilding trustsimplifying technical conceptsdriving alignmentcollaborationcommunicationaccountability
