Regional Marketing Associate
Woven Care
ICQA Regional Support Specialist
ShipBob, Inc.
full-time
Posted on:
Location Type: Office
Location: North Aurora • Illinois • 🇺🇸 United States
Visit company websiteSalary
💰 $20 per hour
Job Level
Mid-LevelSenior
About the role
- Investigate inventory discrepancies reported by the Operations team
- Perform physical inventory cycle counts, answer Jira tickets within SLA and reconcile inventory variances
- Communicate updates and relay important operational information about clients to ICQA AM and Regional ICQA Manager
- Participate in root cause analysis for inventory adjustments and corrective efforts
- Vocalize concerns and identify process improvement opportunities
- Provide support coverage and/or ICQA training at any FC within assigned region
- Ensure inventory variances are researched and resolved in a timely manner to allow fulfillment of outbound orders
- Meet all SLAs for Jira tickets and other ICQA metric goals
- Travel to partner SFN sites in region as required and have home location set by Regional Manager
- Ensure products are handled, stored, and distributed to maintain safety, quality, and legality
- Additional duties and responsibilities as necessary
Requirements
- Demonstrates the ability to quickly adapt to changing conditions and solve problems immediately
- Ability to determine inventory discrepancies, perform physical inventory cycle counts, and reconcile inventory variances
- Ability to work without direct supervision
- Possesses effective written and verbal communication skills; displays reading comprehension skills
- Displays the ability to multitask and handle multiple issues at the same time without stress
- Displays attention to details
- Ability to lift 40lbs without any health limitations
- Able to stand and walk continuously during and up to an 8-10hr shift
- Able to bend, stoop, reach above, and push/pull frequently
- May be required to flex into other departments for support as needed
- Proficient in cycle counting and inventory control processes according to written SOPs
- Perform Root Cause Analysis around inventory discrepancies and review findings
Benefits
- Medical, Dental, Vision & Basic Life Insurance
- 401K Match
- Weekly paycheck with paid overtime eligibility
- Pay Progression Program
- Paid Time Off & Sick Time Off
- Comprehensive Benefits Package (see https://www.shipbob.com/careers/)
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
inventory discrepanciesphysical inventory cycle countsreconcile inventory variancesroot cause analysiscycle countinginventory control processesSOPs
Soft skills
adaptabilityproblem-solvingcommunication skillsmultitaskingattention to detailability to work without supervision
