Head of People Analytics, Consulting and Workforce Planning
General Motors
PythonSQL
Solutions Engineer
ShipBob, Inc.
full-time
Posted on:
Origin: • 🇺🇸 United States • Alabama, Arizona, California, Colorado, Florida, Idaho, Illinois, Iowa, Kansas, Kentucky, Louisiana
Visit company websiteSalary
💰 $83,078 - $138,463 per year
Job Level
Mid-LevelSenior
Tech Stack
PythonRubySQL
About the role
- Join ShipBob’s Revenue team to understand mid-market clients' strategic needs and deliver value
- Partner with Sales, Implementation and Success teams to align merchants' business objectives and technical requirements with technical solutions
- Act as a trusted advisor demonstrating the platform’s full potential tailored to merchant needs and industry segment
- Support sales stages including demos, warehouse tours, RFPs, vendor assessments, and technical evaluations
- Own technical discovery by immersing in merchants’ technical environments to uncover opportunities and guide scalable solution design
- Develop and communicate technical vision and implementation roadmaps to ensure timely, on-budget product launches
- Lead cross-functional execution partnering with Implementation Specialists to ensure flawless delivery and accountability
- Maintain deep expertise in industry trends, ShipBob service offerings, and competitive differentiators
- Evangelize new product features with customers and provide feedback to inform product strategy
- Perform additional duties and responsibilities as necessary
- Reports to the Manager, Solutions Engineering
Requirements
- 5–7 years of hands-on experience supporting merchants in SaaS and e-commerce environments
- Proven ability to translate complex business challenges into scalable, technical solutions
- Comfortable navigating APIs, SQL, and scripting languages (e.g., Python, Ruby)
- Demonstrated success influencing stakeholders across Sales, Product, Engineering, and Implementation
- Exceptional interpersonal and storytelling skills to build trust with merchants and simplify technical concepts
- Experience building repeatable frameworks, documentation, and best practices that scale Sales Engineering operations
